On February 14, 2012 15:41 , Liam Hoekenga <li...@umich.edu> wrote:
> We've got a user at UM that complains he has to log in 3-4x a day. 
>  I've checked the cosign and apache logs, and don't find any messages 
> about IP addresses switching or having to reauth.

Does the problem always happen for this user with the same 
cosign-protected service, or with a variety of services?

Has it been verified that the user's web browser is not losing the 
central weblogin cookie?  And is there anything unusual about the user's 
browser?  Does the user experience the same problem regardless of 
browser?  Regardless of device/computer?

Is the user coming up against the idle timeout?

--
   Mark Montague
   m...@catseye.org


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