This was helplful for me to read, Alex. We've been dealing with some members who are unhappy that all meeting rooms and event spaces are not available all the time free of charge. There is a strong "serve me" mentality creeping in. Last straw, though, was the recent complaints that our filtered water doesn't taste good enough and is at the far end of the space, requiring a brisk (and healthy, I might add) walk. So, we're getting ready to have a come to Don and Kyle momment in which we'l clarify that many aspects of the coworking experience is DIY. So, no Perrier. No backrubs by the host, etc. This will be a bummer for some folks and they just might begin to check out. Which will be fine, because for every person with a "how can you serve me?" mentality who leaves, we usually get two with a mindset of "what can I do for the community?"
-- You received this message because you are subscribed to the Google Groups "Coworking" group. To post to this group, send email to coworking@googlegroups.com. To unsubscribe from this group, send email to coworking+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/coworking?hl=en.
