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Column23  December 2002
Making everything hard work
by Dr Michael Fitzpatrick


Work Stress: The Making of a Modern Epidemic, David Wainwright and Michael Calnan,
Open University Press, 2002.

A recent bulletin from our local Primary Care Trust (PCT) reported a 'week of 
activities'
under

the banner 'Working on stress'. These included 'stress counselling', 'advice on coping 
with
stress' and a range of complementary therapies (reflexology, aromatherapy and Shiatsu).

While offering to check workers' blood pressures, managers also aimed to raise their 
'self-

awareness' of work-related stress. The bulletin reported that the week was 'a real 
success
with overwhelming and positive feedback'.

No doubt a relaxing massage with aromatic oils beats sitting at the computer, but in 
this

excellent book David Wainwright and Michael Calnan warn of the danger of the emergence
of a new identity: the work-stress victim. This trend is now encouraged by a wide 
range of
influences, including the courts, health and safety legislation and policy 
initiatives, trade
unions and employers' organisations, the media, the medical profession, and a 
substantial
academic sector.

The work-stress epidemic is believed to afflict around 'one in four' of all workers. 
Surveys

conducted by the authors among a range of different workers - including GPs and other
primary healthcare staff - confirm the extent to which the discourse of work stress has
been assimilated in British society.

As our PCT initiative confirms, the workplace has become the focus of psychotherapeutic

intervention. The problem is that when workers adopt the identity of work-stress 
victim,
and seek help from a counsellor or a doctor, they effectively relinquish sovereignty 
over
their mental life.

For some, it may be necessary to acknowledge that they cannot cope with a stressful 
job.
But

for many, the very process of raising awareness of stress and offering 'support' may
facilitate the transition from being a coper to being a non-coper, from active worker 
to
passive victim. Wainwright and Calnan are concerned that, while blurring the 
distinction
between coper and non-coper may reduce the stigma of failure, it may also lower
expectations of resilience.

One of the strengths of Work Stress is its insistence on questioning many of the
assumptions

underlying the work-stress epidemic. For example, it is generally accepted that 
changes in
working conditions and practices over the past 20 or 30 years have had a negative 
effect on
workers. But there can be little doubt that working lives were much more arduous,
dangerous and insecure in the first half of the twentieth century, when there was no
epidemic of work stress.

How has it come about that virtually any adverse experience at work has become 
redefined
in

terms of stress? The very fact that different workers respond differently to similar
conditions confirms that the effect of workplace conditions is mediated through the
consciousness of the individual worker.

Whether or not adverse experiences at work lead 'to more serious psychological or 
physical

health problems appears to depend upon a wide range of personal, social and cultural
factors that determine an individual's resilience', argue Wainwright and Calnan. While 
most
accounts of work-related stress tend to take it at face value as an epidemic disorder 
of the
modern workplace, Wainwright and Calnan emphasise the central importance of the
subjective factor, of the outlook of workers themselves, in the emergence of this
phenomenon.

Work Stress provides a fascinating survey of the 'history of stress', from the 
physiological
and

endocrinological studies of Walter Cannon and Hans Selye in the mid-twentieth century, 
to
the more psychological and epidemiological studies of recent decades.

Yet, despite a vast amount of research, much of it sponsored by employers concerned
about

their workers' productivity as much as their welfare, the nature of the stress 
response and
its consequences remain poorly specified. The fact that high levels of stress have been
invoked to explain the vulnerability to coronary heart disease of both thrusting
entrepreneurs and low-status civil servants indicates the limitations of the concept.

In response to the ahistorical approach of conventional accounts of stress, Wainwright 
and

Calnan seek to incorporate the insights of epidemiology, psychology and physiology 
into a
wider social, economic and cultural context. They emphasise 'the need to conceptualise 
the
stressed worker as an emotionally expressive, embodied subject who is active in the
context of power and social control'. They posit a 'triple helix self' from which 
subjectivity
emerges: one strand is provided by the 'external environment' (nature, buildings,
institutions); another is provided by 'discourse' (socially constructed understandings 
of our
bodies' possibilities and limitations); the third is 'corporeality' (the physical 
reality of the
body).

The authors insist that these strands must be understood, not as abstractions, but in

historically specific forms. At the tail of the helix lie biographical and historical 
influences
(including genetics, which like the external environment and discourse, predates the 
birth of
the individual). At its head emerges the self at any particular moment.

This model allows the authors to explain the process through which phenomena become

'embedded' in the self - that is, acquire fixity and continuity over time - through 
all three
strands of the helix. Embedded phenomena may be eroded by forces independent of human
activity; they may also be changed consciously through individual activity on all 
three levels.
The authors recognise that there may be effects through all three strands of which the
individual is unconscious. Thus work stress may be experienced in the form of physical
symptoms of which individual workers may have widely varying levels of awareness.

Furthermore, bringing a bodily process (such as the palpitations or rapid respiration 
of a
panic

attack) into consciousness is not always sufficient to bring it under conscious 
control.
Influences at the environmental and discursive levels have profound effects on 
self-identity -
yet they may be simply taken for granted and regarded as immutable. The struggle to 
make
bodily processes conscious and to master them is mirrored by the struggle to influence
environmental and discursive phenomena. The key point is that the process by which
physiological stress responses become embedded in the body is open to conscious
restructuring.

'Has work become harder or have workers become less resilient?' The authors concede
that

this straightforward question is 'surprisingly difficult to answer'. They set about 
trying to
answer it, not only by reviewing the familiar changes in the workplace and the labour
market over the past 20 years, but by placing these changes in the wider political and
ideological climate that has emerged following the collapse of socialism and the
transformation of the trade unions.

Perhaps the most telling indicator of the new times is the fact that the unions have

abandoned collectivism in favour of providing personal services. They have played a 
central
role in promoting the concept of work stress, together with issues of bullying and
harassment in the workplace. As Wainwright and Calnan put it, 'work stress is the
phenomenal form taken by antagonistic production relations in Western society at the
current time'.

In their conclusion, the authors champion 'resistance to the therapeutic imperative'. 
In place

of the work-stress victim, they propose a 'mentally competent, emotionally resilient 
subject
who has high expectations of human potential'. Their final sentence strikes a strangely
familiar, but nonetheless inspiring, note: 'our aim has been to criticise work stress 
in
theory; it can only be overthrown in practice.'

Buy Work Stress: The Making of a Modern Epidemic by David Wainwright and Michael

Calnan from Amazon (UK) or Amazon (USA)

Dr Michael Fitzpatrick is the author of The Tyranny of Health: Doctors and the 
Regulation of

Lifestyle, Routledge, 2000 (buy this book from Amazon (UK) or Amazon (USA)), and a
contributor to Alternative Medicine: Should We Swallow It? Hodder & Stoughton, 2002 
(buy
this book from Amazon (UK).





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