-Caveat Lector-

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<A HREF="http://www.aci.net/kalliste/">The Home Page of J. Orlin Grabbe</A>
-----

Mark of the Beast

Uncle Sam Has All Your Numbers

(We're doing it for the children, of course.)

As part of a new and aggressive effort to track down parents who owe
child support, the federal government has created a vast computerized
data-monitoring system that includes all individuals with new jobs and
the names, addresses, Social Security numbers and wages of nearly every
working adult in the United States.
Government agencies have long gathered personal information for specific
reasons, such as collecting taxes. But never before have federal
officials had the legal authority and technological ability to locate so
many Americans found to be delinquent parents ‹ or such potential to
keep tabs on Americans accused of nothing.

The system was established under a little-known part of the law
overhauling welfare three years ago. It calls for all employers to
quickly file reports on every person they hire and, quarterly, the wages
of every worker. States regularly must report all people seeking
unemployment benefits and all child-support cases.

Starting next month, the system will reach further. Large banks and
other financial institutions will be obligated to search for data about
delinquent parents by name on behalf of the government, providing
authorities with details about bank accounts, money-market mutual funds
and other holdings of those parents. State officials, meanwhile, have
sharply expanded the use of Social Security numbers. Congress ordered
the officials to obtain the nine-digit numbers when issuing licenses ‹
such as drivers', doctors' and outdoorsmen's ‹ in order to revoke the
licenses of delinquents.

Enforcement officials say the coupling of computer technology with
details about individuals' employment and financial holdings will give
them an unparalleled ability to identify and locate parents who owe
child support and, when necessary, withhold money from their paychecks
or freeze their financial assets.

"They never get away from us anymore. It's just wonderful. . . . What
you're trying to do in child support is build a box, four walls, around
a person," said Brian Shea, the acting executive director of
child-support enforcement in Maryland. "It has in some ways
revolutionized this business."

But privacy experts and civil libertarians say the scope of the effort
raises new questions about the proper line between aggressive public
policy and intrusive government snooping. In pursuing an objective that
is almost universally applauded, the government has also created
something that many Americans have staunchly opposed: a vast pool of
fresh personal information that could be used in a variety of ways to
monitor their lives.

"What you have here is a compilation of information that is much better
and more current than any other data system in the U.S.," said Robert
Gellman, a lawyer and privacy specialist in the District. "All of the
sudden we're on the verge of creating the Holy Grail of data collection,
a central file on every American."

Already lawmakers, federal agencies and the White House have considered
expanding the permitted aims of the system to include cutting down on
fraud by government contractors, improving the efficiency of the
government and pinpointing debtors, such as students who default on
government loans.

Under the system, every employer must send information about new hires
and quarterly wages to state child-support agencies. State officials
gather the data, along with information on unemployment benefits and
child-support cases, and then ship it to computers run by the
Administration for Children and Families. ACF officials then use
computers to sort and send back to state authorities reports about
people obligated to pay child support.

Government officials say the system is safe, accurate and discreet. They
also say it is secure. Because it has, among other safeguards, systems
that confirm the accuracy of Social Security numbers, officials say it
will not intrude into the lives of most people.

An examination of the program, however, shows that government officials
have downplayed or overlooked a variety of privacy and security concerns
as they worked to meet congressional deadlines.

The computer system that houses much of the data at the Social Security
Administration "has known weaknesses in the security of its information
systems," according to a Dec. 31 report by the General Accounting
Office. And authorities have not studied the frequency of mistakes that
might arise from incorrect data, even though the system will enable
local child-support enforcement officials to routinely freeze a parent's
assets without an additional court hearing.

Few people know about the system, even though it was created through one
of the signature acts of Congress and the Clinton administration ‹ the
Personal Responsibility and Work Opportunity Reconciliation Act of 1996,
the law that ended the federal guarantee of welfare payments. Much of
the congressional debate and news coverage at the time focused on the
broad policy and political implications of the new law.

Officials have not publicized their ability to obtain financial
information because they do not want to alert delinquents to the ability
of enforcement workers to seize or freeze financial assets, according to
Michael Kharfen, spokesman for the federal Administration for Children
and Families, which administers the program.

"We're setting aside some of the courtesies in order to accomplish what
we're trying to do," said Kharfen, who described the network as an
"unprecedented, vast amount of information that is updated constantly."

He added: "This is about getting financial support to the kids."


A Boost for Some


When welfare reformers on Capitol Hill and the White House approved the
system in 1996, their aim was to cut down welfare spending by boosting
child-support payments.

They had in mind people such as Stephanie Dudley and her son Robert, who
live in Farmington, Minn. Robert's father had split up with Dudley
shortly after the boy was born and drifted from place to place. He owed
$350 a month in child-support payments, but it was hard tracking him
down and getting him to pay.

Officials found Robert's father ‹ and then started withholding money
from his paycheck ‹ after a new employer in Pennsylvania reported him to
the network. "I literally was living from check to check," Dudley said.
"I mean, that money literally put shoes on the kid's feet, helped pay
the rent."

Kathy Robins of Tazewell, Va., and her 7-year-old son, Dwight, never
received court-ordered child support until the system turned up his
father in North Carolina. Now she gets about $120 a month, money she
plans to use to pay for a babysitter this summer. "It'll help," she
said. "I mean, it's better than I was getting before, which was
nothing."

Child-support advocates contend that fears about privacy are overblown
when weighed against such successes.

As of 1997, the latest year for which figures available, more than 7.4
million delinquents owed more than $43 billion in past child support.
The system has helped boost support payments from $12 billion in 1996 to
$14.4 billion last year, officials said. And in 1997, the burgeoning
system helped enforcement programs locate more than 1.2 million
delinquents.

The system is essentially an electronic dragnet. It collects the names,
Social Security numbers and other data about every newly hired employee
in the nation from employers, who also must provide pay reports for most
wage-earning adults. States ship along the names and other identifying
information of people who receive state unemployment insurance.

The Administration for Children and Families, a part of the Department
of Health and Human Services, serves as a sort of clearinghouse that
automatically matches all of that information against a file of nearly
12 million child support cases to locate parents obligated to pay
support.

Then the agency provides information about those parents ‹ no matter
whether they are behind on payments ‹ to the appropriate state
enforcement workers. The idea is to track the parents across state
lines.

Supporters of the system note that Congress explicitly restricted access
to it. Those authorized to use the information include the Social
Security Administration, which can use the directory of new hires to
verify unemployment reports; the Treasury Department, which can use it
to cross-reference tax-deduction claims; and researchers, who gain
access only to anonymous data.

Next month, financial institutions that operate in multiple states ‹
such as Crestar Financial Corp., Charles Schwab & Co. and the State
Department Federal Credit Union ‹ will begin comparing a list of more
than 3 million known delinquents against their customer accounts. Under
federal law, the institutions are obligated to return the names, Social
Security numbers and account details of delinquents they turn up.

The Administration for Children and Families will then forward that
financial information to the appropriate states. For security reasons,
spokesman Kharfen said, the agency will not mix the financial data with
information about new hires, wages and the like. Bank account
information will be deleted after 90 days.

In a test run this spring, Wells Fargo & Co. identified 72,000 customers
whom states have identified as delinquents. NationsBank Corp. found
74,000 alleged delinquents in its test.

Later this year, smaller companies that operate only in one state will
be asked to perform a similar service. Officials say most of these
institutions will compare their files against the government's. But some
operations that don't have enough computing power ‹ such as small local
banks, credit unions and securities firms ‹ will hand over lists of
customers to state officials for inspection. States can then
administratively freeze the accounts.

In California, more than 100 financial institutions have already handed
over lists of all their depositors to state officials, including names,
Social Security numbers and account balances, a state official said.

"This is a major leap forward," said Nathaniel L. "Nick" Young Jr.,
director of child-support enforcement in Virginia, who estimates that
more than 200,000 Virginia parents owe up to $1.6 billion in past
support. "We are now into the electronic age."


A New Standard


Civil liberties activists say it would be a mistake to consider the
system solely in terms of finding bad parents and making them pay up.
They worry that the network ‹ a massive expansion of earlier
child-support efforts ‹ sets a new standard for data surveillance by
using computers to cross-reference hundreds of millions of personal
records about Americans.

Over the past quarter-century, since the Privacy Act was enacted in
1974, the federal government has tried to place limits on how its
officials could compare databases to find or profile people. And in
general, the government was supposed to limit data collection about
people who paid taxes, received a federal benefit, served in the
military or tangled with the judicial system.

Critics say this new effort leaps beyond those practices by
systematically creating centralized files about workers, wages and
families, and sifting through those files to find a relatively small
number of suspected deadbeats.

The new registry of child-support cases, for example, now requires the
names of all parents and children involved, even if they do not receive
public assistance or ask for help in getting a problem resolved. The
registry has information about nearly 12 million families.

There is also concern about the government's reliance on private
employers and financial institutions to watch citizens. A proposal last
year to require banks to routinely track customer transactions for signs
of criminal activity prompted an outpouring of protest. Regulators
ditched the plan, called Know Your Customer, this spring after
acknowledging they had misstepped.

Critics say this system in essence asks banks and other financial
companies to do the same thing. "It really starts to blur that line
between the government and the private sector," said Deirdre Mulligan,
staff counsel at the Center for Democracy and Technology, a privacy and
civil liberties advocacy group in the District.

A review of the swift development of the system has turned up still
other questions about whether the government paid enough attention to
privacy ‹ particularly at a time when the issue has become a flash point
in public policy debates across the country.

As the system was phased in, officials posted federally required notices
only in the Federal Register. No additional information has been added
to W-4 forms that people must fill out when taking a new job.

Linda Ricci, a spokeswoman for the Office of Management and Budget,
defended the approach. She said people received notice when the program
was publicly debated by Congress before its approval in 1996. She said
existing language on the W-4 forms "makes clear the data will be shared
with law enforcement for a variety of purposes."

In addition to the issues raised by the GAO about the security of
computer systems gathering and transmitting personal information, the
systems in about a dozen states also have not been certified by federal
officials as meeting security and privacy guidelines.

But government officials say they are confident the security is
adequate. Ricci noted that the GAO based its report on a private audit
conducted at the request of the Social Security Administration. It found
no security breaches, she said, and the agency has taken many steps to
address concerns.

Officials in OMB and the Administration for Children and Families sought
to allay fears about mistakes. While acknowledging they have no idea
about the likely rate of errors because no study was conducted,
officials said the program verifies the accuracy of any Social Security
numbers before sending data along to the states.

In addition, officials said, individuals in every state will have an
opportunity to appeal administrative actions. Virginia, for instance,
will give parents up to 10 days before seizing assets, a state official
said.

Critics wonder what might happen to someone who is away on vacation or
business. "A Social Security number is not a bullet-proof identifier.
There are always going to be mistakes," said Mary J. Culnan, a business
professor at Georgetown University's McDonough School of Business, who
drew an analogy to problems with the accuracy of credit reports in the
early 1990s.

Finally, the operation appears to be at odds with the Clinton
administration's recent push to make privacy a priority. Last month,
Clinton called on banks and other financial institutions to give
consumers more control over how their information is gathered and used.
"President Clinton believes that consumers deserve notice and choice
about the use of their personal information," said a White House memo
about the event.

Ricci said the administration distinguishes between data collection
efforts by government for issues such as child support and those of
business. "There's no opting out for law enforcement. Individuals don't
have an option about paying taxes or court-ordered child support," she
said. "That's just the law."


Critics Unappeased


The assurances of such officials do little to assuage the fears of
people who worry about the potential ills of having a government that
closely monitors its citizens.

Taylor Burke, vice president of Burke & Herbert Bank & Trust Co. in
Alexandria, said he doesn't believe banks should be asked to watch their
customers so closely on behalf of the government. "We're all good
citizens. But it doesn't mean we spy on our neighbors," Burke said.
"It's really scary."

Such anxieties have been underscored by mistakes child-support
enforcement workers have made in recent years. Last year, officials in
Virginia had to apologize to 2,300 parents for misidentifying them as
delinquent and announcing they would lose their hunting and fishing
licenses. Officials attributed the mistake to a computer programming
error. "We're not perfect," a state official said at the time.

California officials also misidentified hundreds of men after it began
the federally mandated, data-driven crackdown on deadbeats. In some
cases, they confused men who had similar names.

"In my estimation, this is going to be nothing more than a huge invasion
of privacy," said James Dean of Oshkosh, Wis., who was unable to get a
fishing license because he refused to provide his Social Security
number.

Connie White, the system-development manager for the Virginia division
of Child Support Enforcement, said she understands such qualms. But she
believes the system is ultimately in the best interests of society. "I
have problems with the Big Brother concept myself," White said. "But the
need for people to support their children far outweighs their need for
privacy."

Wade Horn, a former official in the Administration for Children and
Families, agrees about the need to improve child support. But he is far
from certain about the right balance between government action and
individual privacy.

"What we're now going to do is put a system into place that will track
the earnings and comings and goings of the entire adult population of
the U.S.," said Horn, head of a fathers' rights group in Maryland. "In a
free society, we should always be on the lookout for the possibility we
do harm through good intentions."

The Washington Post, June 27, 1999
-----
Aloha, He'Ping,
Om, Shalom, Salaam.
Em Hotep, Peace Be,
Omnia Bona Bonis,
All My Relations.
Adieu, Adios, Aloha.
Amen.
Roads End
Kris

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