I plan to market IP telephony in my business and am trying to figure out
the marketing and customer service.  I will probably use deltathree.com
and/or dialpad.com and charge 1/2 the going local rate for a regular
phone call to wherever.  I hope to bring in a completely different
market than what I have now: people who don't know and don't care about
computers or Internet, and just want a cheap way to phone long
distance.  Thus I would be doing the dirty work: logging people into
dialpad.com, dialing for them, and start charging them once a connection
is made (just like an old fashioned operator assisted call).

How do the rest of you do it?  Any advice?

I have a really slick device by Andrea Electronics that looks and works
like a normal telephone handset that plugs into your sound card's
speaker and microphone jacks.

Warren Post
The Cybercaf� at Pizza Pizza
Santa Rosa de Cop�n, Honduras
http://sites.netscape.net/srcopan/cybercafe.htm


Randy Stoeckinger wrote:

> How are you all doing with telephony over IP.... meaning free or very low cost
> long distance calling using a headset connected to your sound card?  Here in
> the states, www.dialpad.com seems to be the killer app for cashing in on this
> market. I'm sure there are others..




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