Hi Denis,

I’ve read your points and I completely agree with them. To sum up:

   -

   Using NWI for a change that would introduce a mandatory attribute across
   potentially millions of objects seems risky and unenforceable.
   -

   There are still a lot of unclear details about how a mandatory email
   would work.
   -

   Keeping or adding mandatory email addresses without really understanding
   their purpose doesn’t seem wise.
   -

   Before adding any new attributes, it makes sense to first define what
   contact information is actually needed and document it clearly in a proper
   RIPE Database Policy.

All of this makes sense to me, and I don’t see any reason to handle it via
NWI instead of PDP.

Regards,

Arash


On Fri, 5 Sept 2025 at 20:27, denis walker <[email protected]> wrote:

> Colleagues
>
> I fully support the idea behind all this. But there is a wider picture
> that needs to be considered. I think the time for that consideration has
> come. I want to raise three issues here.
>
> 1/ NWI vs PDP for RIPE Database issues
> 2/ Missing detail
> 3/ The wider picture
>
> I know we live in a world of headlines and soundbites. I know many of you
> hate long emails and generally refuse to read them. But sometimes substance
> and detail matters. We, collectively, have a responsibility to facilitate
> the management of internet operations. Many complex issues cannot be
> handled in soundbites. So let's begin.
>
>
> 1/ NWI vs PDP for RIPE Database issues
>
> Job and Piotr introduced the NWI about 10 years ago. It has proved to be a
> very useful tool for many technical changes made to the RIPE Database since
> then. But it does have limitations. For a purely technical change that is
> agreed by the small number of people who follow mailing lists, the RIPE NCC
> can then implement the change. The authority to make the change is
> generally only documented in the mailing list archives and can be difficult
> to find. Once implemented, often the database software will enforce, or
> guide, users to accept the change. Although even that is a more complex
> issue now we no longer need to document all address usage in the RIPE
> Database to the individual assignment level. A resource holder could simply
> create two aggregations under the allocation and set the tech contact in
> the aggregations to either the resource holder or the End User's contact.
>
> I see two types of changes to the RIPE Database and it's usage. Purely
> technical changes and changes that need policy backing.
>
> Assigning a whole allocation is a good example of a purely technical
> change. It was a relatively straightforward change to the software. It was
> an optional feature that most users could simply ignore. If many users had
> no idea the feature existed, it was not a problem. No enforcement was
> needed. But even this did require a change to the address policy where
> status values are defined.
>
> Adding geoloc was another example of a technical change. It is based on an
> RFC and involved adding a new, optional attribute. Again, it is optional
> and if you don't know it exists you can ignore it. Any user software that
> parses RIPE Database objects should be designed not to choke on
> unrecognised attributes.
>
> These purely technical changes can be handled with the NWI process.
>
> We also have changes that do require the backup of policy. Adding the
> "abuse-c:" attribute is a good example of such a change. While there is an
> optional element to it, there is also a mandatory part. All resources must
> be covered by an abuse-c. This required some enforcement by the database
> software. It also required follow up by the RIPE NCC where resource holders
> did not implement it. There are conditions that must be met in the
> deployment and positioning of these attributes. This requires policy to
> define the conditions.
>
> If we are going to introduce new contact methods, but require email to be
> mandatory, then there are conditions to be met in the same way as with
> abuse-c. I will discuss these conditions more in the next section on
> missing details. Something that is partly mandatory and partly optional,
> with multiple ways of deploying it does require a policy. So this suggested
> change does need to be considered via the PDP rather than the NWI process.
> In that respect I would suggest renaming the "Abuse Contact Management in
> the RIPE Database" as the "RIPE Database Policy" and add communication
> methods as a second article. Once we have a RIPE Database Policy it may
> encourage some people to start moving slowly into the area of privacy. I
> tried to tackle that in a single step a few years ago, as did someone else
> recently. That is never going to work. Small elements of the broader issue
> can be identified and possibly improved.
>
>
> 2/ Missing detail
>
> It is not clear how this mandatory email will be implemented. Yes the
> technical implementation detail is down to the RIPE NCC, but the community
> must define the rules.
>
> Where is this mandatory email going to be? Are we going to use the same
> inheritance that we use for the abuse contact? Can we have just one
> technical email contact for a whole hierarchy? Then it can be referenced
> from the resource holder's ORGANISATION object. Should that become a
> mandatory attribute in a resource holder's ORGANISATION object? Or do we
> need one reference for each allocation? Or maybe we must have an email for
> each address block associated with a public network? Then for an
> aggregation, do we assume all the aggregated networks have the same tech
> contact email address, maybe the resource holder's?
>
> Suppose an address block references a ROLE object, which then references
> three PERSON objects. Is it sufficient that any one of these four objects
> has an email? Now we need a query option that will find the most relevant
> email for a given IP address. This could be in any of the (in)directly
> referenced contact objects or somewhere less specific in the hierarchy.
> When any contact object is updated a check will need to be done to ensure
> the address block still has an email contact. Unless we have the one
> mandatory email contact in the resource holder's ORGANISATION object. Will
> we allow the local email for an assignment to be deleted and it then falls
> back to the inherited email of the resource holder? If all four objects
> have an email, should the new query option return all four email addresses?
> Will we distinguish between a personal email address of any of these
> referenced people and 'the mandatory' tech contact email address? There may
> not be an intermediate ROLE object. The assignment may simply reference the
> three PERSON objects directly as tech contacts. It is possible that none of
> those PERSON objects have an email attribute. An assignment holder may also
> have their own ORGANISATION object. Should we allow the tech email to be
> referenced from there? Over time this web of possible email addresses will
> not be maintained and the quality of contact email addresses will degrade.
>
> Another option is to add a specific "tech-email:" attribute to the
> INET(6)NUM and ORGANISATION objects. As we did with abuse-c. Then we can
> ignore all existing email addresses in the database and require this
> specific attribute to be added - somewhere.
>
> The RIPE NCC cannot implement this feature until the community defines the
> business rules.
>
> There is also one huge problem that may make this mandatory email
> impossible to implement. It is easy to add an optional feature. On day one,
> no one is using it, but that is acceptable. Those who don't want to use it
> or don't know it exists can live happily without it. Adding a mandatory
> feature is very different. On day one, no one is using it, but everyone
> must be using it. The abuse-c deployment involved a few 10s of thousands of
> objects. But even that took a few years to fully deploy. The RIPE NCC also
> had to follow up on those who didn't do what was required. Requiring a
> mandatory technical email contact, in some form or another, for all address
> blocks could potentially involve millions of objects. Monitoring this would
> be challenging, even if automated in some way. Expecting the RIPE NCC to do
> any kind of follow up would be impossible. Hoping for the best, that
> network operators throughout the RIPE address space would realise what is
> required and just do it, is also an impossibility. You only have to look
> back at the ERX project from 2004 (Early Registration Transfer) to see
> that, even after 20 years, some of that data has not yet been properly
> managed.
>
> One possibility is to look at reducing the total number of PERSON objects,
> leading to the eventual deprecation of this object. Then all contact
> details will be in a modified ROLE object. Some people may suggest that,
> where an assignment only references a PERSON object with no email, then if
> the operator for this assignment does not add the mandatory email address,
> it is no worse than what we have now. But do we really want to introduce a
> new system for contacts on the premise that 'it is no worse than what we
> have now'?
>
> When you look at the relative numbers of network objects to person and
> role objects, either many network objects reference the same role objects
> or many of them only refer to person objects. Probably it is a combination
> of both. In person objects email is optional. So currently many networks
> may not have an email contact.
>
> Maybe a mandatory email is simply not a viable option at the moment?
> Perhaps the best we can hope for is to advise all operators to have a
> technical email contact point.
>
>
> 3/ The wider picture
>
> One of the issues that arose from the 2023-04 discussions is that we, as a
> community, no longer understand what some of this contact data actually
> means. I had to search back 30 years to find documents that described what
> the admin-c meant, at that time. As the discussion progressed it was clear
> that the 30 year old definition could not, easily, be applied to today's
> networks. With 2023-04 there seemed to be some urgency to approve the
> policy change, which was never explained. Let's not make the same mistake
> again. There is no urgency to add whatsapp to the database.
>
> Why don't we take a step back? Let's re-examine what contact information
> we need in the RIPE Database for the multiple stakeholders to do what they
> need to do with it. Then let's write clear definitions into a RIPE Database
> Policy. Then we all understand what contacts are needed for and what they
> mean. That may make it easier to remove a substantial number of the
> unnecessary 2m PERSON objects we currently have. We can also address the
> difference between being able to 'contact' and/or 'identify' users.
>
> cheers
> denis
>
> On Tue, 3 Jun 2025 at 04:15, Leo Vegoda <[email protected]> wrote:
>
>> Hi Denis,
>>
>> On Mon, 2 Jun 2025 at 18:16, denis walker <[email protected]> wrote:
>> >
>> > Hi Guys
>> >
>> > I agree that this would be more suited as a policy clause rather than
>> just an agreed NWI documented in the mailing list archives.
>>
>> Are you suggesting that database capabilities should be documented in
>> policy?
>>
>> I can understand why we'd want to document registration requirements.
>> Documenting the database requirements in policy would mean that any
>> new features could only be added after a policy development process.
>> Why add friction?
>>
>> Regards,
>>
>> Leo
>>
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