Package: otrs2 Version: 3.1.5+dfsg1-2 Severity: normal
When multiple tickets are set to the same pending date and time, otrs seems to have issues with those; not sure if those two are the only parts affected but here is what have noticed: - Only one of those events will show up in the "Upcoming events". - No email will be sent to Ticket Reminder will be sent. Please let me know if you need further infos on my installatioin. Thank you, -- System Information: Debian Release: 6.0.5 APT prefers stable APT policy: (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 2.6.32-028stab089.1 (SMP w/16 CPU cores) Locale: LANG=en_US, LC_CTYPE=en_US (charmap=ISO-8859-1) Shell: /bin/sh linked to /bin/bash Versions of packages otrs2 depends on: ii adduser 3.112+nmu2 add and remove users and groups ii apache2-mpm-prefork 2.2.16-6+squeeze7 Apache HTTP Server - traditional n ii dbconfig-common 1.8.46+squeeze.0 common framework for packaging dat ii debconf [debconf-2.0 1.5.36.1 Debian configuration management sy ii libapache2-reload-pe 0.10-2 Reload Perl modules when changed o ii libauthen-sasl-perl 2.1500-1 Authen::SASL - SASL Authentication ii libcrypt-passwdmd5-p 1.3-9 interoperable MD5-based crypt() fo ii libcss-minifier-perl 0.01-1 Perl extension for minifying CSS ii libdate-pcalc-perl 6.1-1 Perl module for Gregorian calendar ii libdbd-mysql-perl 4.016-1 Perl5 database interface to the My ii libdbi-perl 1.612-1 Perl Database Interface (DBI) ii libemail-valid-perl 0.184-1 Perl module for checking the valid ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5 ii libgd-text-perl 0.86-5 Text utilities for use with GD ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a ii libjavascript-minifi 1.05-1 Perl extension for minifying JavaS ii libjs-jquery 1.7.1-1 JavaScript library for dynamic web ii libjs-jquery-ui 1.8.ooops.20+dfsg-1 JavaScript UI library for dynamic ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w ii libjs-yui 2.8.2r1~squeeze-1 Yahoo User Interface Library ii libjson-perl 2.53-1 module for manipulating JSON-forma ii libmail-pop3client-p 2.17-1 POP3 client module for perl ii libmailtools-perl 2.06-1 Manipulate email in perl programs ii libmime-tools-perl 5.428-1 Perl5 modules for MIME-compliant m ii libnet-imap-simple-p 1.1900-1 Perl module to manage an IMAP acco ii libnet-imap-simple-s 1.3-3 Subclass of Net::IMAP::Simple with ii libnet-smtp-ssl-perl 1.01-2 SSL support for Net::SMTP ii libpdf-api2-perl 0.73-1 module for creating or modifying P ii libsoap-lite-perl 0.712-2 Perl implementation of a SOAP clie ii libtext-csv-perl 1.18-1 comma-separated values manipulator ii libtext-diff-perl 1.37-1 Perl module to find differences in ii libxml-feedpp-perl 0.41-1 module to parse/write/merge/edit R ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files ii libyaml-perl 0.71-1 YAML Ain't Markup Language ii perl [libdigest-sha- 5.10.1-17squeeze3 Larry Wall's Practical Extraction ii ttf-dejavu-core 2.31-1 Vera font family derivate with add ii ttf-dejavu-extra 2.31-1 Vera font family derivate with add ii ucf 3.0025+nmu1 Update Configuration File: preserv Versions of packages otrs2 recommends: pn aspell | ispell <none> (no description available) ii libapache-dbi-perl 1.08-1 Connect apache server to database ii mysql-server 5.1.61-0+squeeze1 MySQL database server (metapackage ii mysql-server-5.1 [mysq 5.1.61-0+squeeze1 MySQL database server binaries and pn procmail | maildrop <none> (no description available) Versions of packages otrs2 suggests: pn libencode-hanextra-perl <none> (no description available) ii libjson-xs-perl 2.290-1 module for serializing/deserializi ii libmail-imapclient-perl 3.29-1 Perl library for manipulating IMAP pn libnet-ldap-perl <none> (no description available) pn libnet-smtp-tls-butmaintained <none> (no description available) ii libtext-csv-xs-perl 0.73-1 Perl C/XS module to process Comma- pn otrs2-doc-en | otrs2-doc-de <none> (no description available) -- debconf information: otrs2/install-error: abort otrs2/remove-error: abort otrs2/pgsql/method: unix socket otrs2/pgsql/authmethod-admin: ident otrs2/db/app-user: otrs otrs2/pgsql/changeconf: false otrs2/pgsql/authmethod-user: ident otrs2/internal/skip-preseed: false otrs2/remote/port: otrs2/upgrade-backup: true otrs2/pgsql/admin-user: postgres otrs2/db/dbname: otrs2 otrs2/dbconfig-reinstall: false otrs2/db/basepath: * otrs2/dbconfig-install: true otrs2/pgsql/manualconf: otrs2/mysql/method: unix socket otrs2/dbconfig-remove: otrs2/upgrade-error: abort otrs2/remote/newhost: otrs2/internal/reconfiguring: false otrs2/purge: false * otrs2/database-type: mysql otrs2/pgsql/no-empty-passwords: otrs2/dbconfig-upgrade: true otrs2/passwords-do-not-match: otrs2/remote/host: otrs2/missing-db-package-error: abort otrs2/mysql/admin-user: root -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org