Package: otrs2
Version: 3.1.5+dfsg1-2
Severity: normal

When multiple tickets are set to the same pending date and time, otrs seems
to have issues with those; not sure if those two are the only parts affected
but here is what have noticed:
- Only one of those events will show up in the "Upcoming events".
- No email will be sent to Ticket Reminder will be sent.

Please let me know if you need further infos on my installatioin.

Thank you,

-- System Information:
Debian Release: 6.0.5
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.32-028stab089.1 (SMP w/16 CPU cores)
Locale: LANG=en_US, LC_CTYPE=en_US (charmap=ISO-8859-1)
Shell: /bin/sh linked to /bin/bash

Versions of packages otrs2 depends on:
ii  adduser              3.112+nmu2          add and remove users and groups
ii  apache2-mpm-prefork  2.2.16-6+squeeze7   Apache HTTP Server - traditional n
ii  dbconfig-common      1.8.46+squeeze.0    common framework for packaging dat
ii  debconf [debconf-2.0 1.5.36.1            Debian configuration management sy
ii  libapache2-reload-pe 0.10-2              Reload Perl modules when changed o
ii  libauthen-sasl-perl  2.1500-1            Authen::SASL - SASL Authentication
ii  libcrypt-passwdmd5-p 1.3-9               interoperable MD5-based crypt() fo
ii  libcss-minifier-perl 0.01-1              Perl extension for minifying CSS
ii  libdate-pcalc-perl   6.1-1               Perl module for Gregorian calendar
ii  libdbd-mysql-perl    4.016-1             Perl5 database interface to the My
ii  libdbi-perl          1.612-1             Perl Database Interface (DBI)
ii  libemail-valid-perl  0.184-1             Perl module for checking the valid
ii  libgd-graph-perl     1.44-3              Graph Plotting Module for Perl 5
ii  libgd-text-perl      0.86-5              Text utilities for use with GD
ii  libio-stringy-perl   2.110-4             Perl modules for IO from scalars a
ii  libjavascript-minifi 1.05-1              Perl extension for minifying JavaS
ii  libjs-jquery         1.7.1-1             JavaScript library for dynamic web
ii  libjs-jquery-ui      1.8.ooops.20+dfsg-1 JavaScript UI library for dynamic 
ii  libjs-prototype      1.6.1-1             JavaScript Framework for dynamic w
ii  libjs-yui            2.8.2r1~squeeze-1   Yahoo User Interface Library
ii  libjson-perl         2.53-1              module for manipulating JSON-forma
ii  libmail-pop3client-p 2.17-1              POP3 client module for perl
ii  libmailtools-perl    2.06-1              Manipulate email in perl programs
ii  libmime-tools-perl   5.428-1             Perl5 modules for MIME-compliant m
ii  libnet-imap-simple-p 1.1900-1            Perl module to manage an IMAP acco
ii  libnet-imap-simple-s 1.3-3               Subclass of Net::IMAP::Simple with
ii  libnet-smtp-ssl-perl 1.01-2              SSL support for Net::SMTP
ii  libpdf-api2-perl     0.73-1              module for creating or modifying P
ii  libsoap-lite-perl    0.712-2             Perl implementation of a SOAP clie
ii  libtext-csv-perl     1.18-1              comma-separated values manipulator
ii  libtext-diff-perl    1.37-1              Perl module to find differences in
ii  libxml-feedpp-perl   0.41-1              module to parse/write/merge/edit R
ii  libxml-parser-perl   2.36-1.1+b1         Perl module for parsing XML files
ii  libyaml-perl         0.71-1              YAML Ain't Markup Language
ii  perl [libdigest-sha- 5.10.1-17squeeze3   Larry Wall's Practical Extraction 
ii  ttf-dejavu-core      2.31-1              Vera font family derivate with add
ii  ttf-dejavu-extra     2.31-1              Vera font family derivate with add
ii  ucf                  3.0025+nmu1         Update Configuration File: preserv

Versions of packages otrs2 recommends:
pn  aspell | ispell        <none>            (no description available)
ii  libapache-dbi-perl     1.08-1            Connect apache server to database 
ii  mysql-server           5.1.61-0+squeeze1 MySQL database server (metapackage
ii  mysql-server-5.1 [mysq 5.1.61-0+squeeze1 MySQL database server binaries and
pn  procmail | maildrop    <none>            (no description available)

Versions of packages otrs2 suggests:
pn  libencode-hanextra-perl       <none>     (no description available)
ii  libjson-xs-perl               2.290-1    module for serializing/deserializi
ii  libmail-imapclient-perl       3.29-1     Perl library for manipulating IMAP
pn  libnet-ldap-perl              <none>     (no description available)
pn  libnet-smtp-tls-butmaintained <none>     (no description available)
ii  libtext-csv-xs-perl           0.73-1     Perl C/XS module to process Comma-
pn  otrs2-doc-en | otrs2-doc-de   <none>     (no description available)

-- debconf information:
  otrs2/install-error: abort
  otrs2/remove-error: abort
  otrs2/pgsql/method: unix socket
  otrs2/pgsql/authmethod-admin: ident
  otrs2/db/app-user: otrs
  otrs2/pgsql/changeconf: false
  otrs2/pgsql/authmethod-user: ident
  otrs2/internal/skip-preseed: false
  otrs2/remote/port:
  otrs2/upgrade-backup: true
  otrs2/pgsql/admin-user: postgres
  otrs2/db/dbname: otrs2
  otrs2/dbconfig-reinstall: false
  otrs2/db/basepath:
* otrs2/dbconfig-install: true
  otrs2/pgsql/manualconf:
  otrs2/mysql/method: unix socket
  otrs2/dbconfig-remove:
  otrs2/upgrade-error: abort
  otrs2/remote/newhost:
  otrs2/internal/reconfiguring: false
  otrs2/purge: false
* otrs2/database-type: mysql
  otrs2/pgsql/no-empty-passwords:
  otrs2/dbconfig-upgrade: true
  otrs2/passwords-do-not-match:
  otrs2/remote/host:
  otrs2/missing-db-package-error: abort
  otrs2/mysql/admin-user: root



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