tag #715434 + moreinfo
thanks

Am 09.07.2013 08:50, schrieb Patrick Matthäi:
Hi,

could you recheck it with piuparts if you also add libapache-dbi-perl
(recommends) to the installation?

Am 09.07.2013 07:06, schrieb Andreas Beckmann:
Package: otrs2
Version: 3.2.8-1
Severity: serious
User: debian...@lists.debian.org
Usertags: piuparts

Hi,

during a test with piuparts I noticed your package failed to install. As
per definition of the release team this makes the package too buggy for
a release, thus the severity.

From the attached log (scroll to the bottom...):

   Selecting previously unselected package otrs2.
   (Reading database ... 14890 files and directories currently
installed.)
   Unpacking otrs2 (from .../archives/otrs2_3.2.8-1_all.deb) ...
   Warning: The home dir /usr/share/otrs you specified can't be
accessed: No such file or directory
   The system user `otrs' already exists. Exiting.
   Setting up otrs2 (3.2.8-1) ...
   dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf
   Replacing config file /etc/otrs/database.pm with new version
   dbconfig-common: flushing administrative password
   Subroutine Load redefined at (eval 19) line 2.
   dpkg: error processing otrs2 (--configure):
    subprocess installed post-installation script returned error exit
status 1
   Errors were encountered while processing:
    otrs2


cheers,

Andreas





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Mit freundlichem Gruß / With kind regards,
 Patrick Matthäi
 GNU/Linux Debian Developer

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