Package: otrs2 Version: 3.2.11-1 Severity: important Dear Maintainer,
When attempting to reply to a email ticket that was original sent form an iphone ( it includes mime content ). Otrs2 grenerated an internal server error. The folowing appears in the log. [Thu Oct 17 14:53:47.104008 2013] [:error] [pid 28932] [Thu Oct 17 14:53:47 2013] -e: open body: Invalid argument at /usr/share/perl5/MIME/Entity.pm line 1878.\n yours John -- System Information: Debian Release: jessie/sid APT prefers testing APT policy: (990, 'testing'), (500, 'unstable') Architecture: amd64 (x86_64) Kernel: Linux 3.10-3-amd64 (SMP w/2 CPU cores) Locale: LANG=en_AU.UTF-8, LC_CTYPE=en_AU.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages otrs2 depends on: ii adduser 3.113+nmu3 ii apache2 2.4.6-3 ii apache2-bin [httpd-cgi] 2.4.6-3 ii dbconfig-common 1.8.47+nmu1 ii debconf [debconf-2.0] 1.5.51 ii dpkg 1.16.12 ii libapache-dbi-perl 1.12-1 ii libapache2-reload-perl 0.12-2 ii libauthen-sasl-perl 2.1500-1 ii libcrypt-passwdmd5-perl 1.3-10 ii libcss-minifier-perl 0.01-1 ii libdate-pcalc-perl 6.1-2+b1 ii libdbd-mysql-perl 4.024-1 ii libdbd-pg-perl 2.19.3-2 ii libdbi-perl 1.628-1+b1 ii libemail-valid-perl 1.192-1 ii libgd-graph-perl 1.44-6 ii libgd-text-perl 0.86-8 ii libio-interactive-perl 0.0.6-1 ii libio-stringy-perl 2.110-5 ii libjavascript-minifier-perl 1.05-1 ii libjs-jquery 1.7.2+dfsg-3 ii libjs-jquery-ui 1.10.1+dfsg-1 ii libjs-prototype 1.7.1-3 ii libjs-yui 2.9.0.dfsg.0.1-0.1 ii libjson-perl 2.59-1 ii libmail-imapclient-perl 3.34-1 ii libmail-pop3client-perl 2.18-1 ii libmailtools-perl 2.12-1 ii libmime-tools-perl 5.503-1 ii libnet-imap-simple-perl 1.2201-1 ii libnet-imap-simple-ssl-perl 1.3-3 ii libnet-smtp-ssl-perl 1.01-3 ii libpdf-api2-perl 2.020-1 ii libsoap-lite-perl 0.716-1 ii libtext-csv-perl 1.32-1 ii libtext-diff-perl 1.41-1 ii libxml-feedpp-perl 0.43-1 ii libxml-parser-perl 2.41-1+b2 ii libyaml-libyaml-perl 0.38-3+b1 ii libyaml-perl 0.84-1 ii perl [libdigest-sha-perl] 5.18.1-4 ii ttf-dejavu-core 2.33+svn2514-3 ii ttf-dejavu-extra 2.33+svn2514-3 ii ucf 3.0027+nmu1 Versions of packages otrs2 recommends: ii aspell 0.60.7~20110707-1 ii mysql-server 5.5.33+dfsg-1 ii postgresql 9.3+149 ii procmail 3.22-20 Versions of packages otrs2 suggests: ii libencode-hanextra-perl 0.23-2+b3 ii libjson-xs-perl 2.340-1+b1 ii libnet-ldap-perl 1:0.5700-1 ii libnet-smtp-tls-butmaintained-perl 0.24-1 ii libtext-csv-xs-perl 1.01-1+b1 ii otrs2-doc-en 20130520-1 -- debconf information: otrs2/pgsql/changeconf: false otrs2/pgsql/authmethod-user: ident otrs2/db/basepath: otrs2/remote/host: otrs2/passwords-do-not-match: otrs2/dbconfig-remove: otrs2/remove-error: abort otrs2/dbconfig-upgrade: true otrs2/internal/skip-preseed: false otrs2/mysql/method: unix socket otrs2/internal/reconfiguring: false * otrs2/database-type: pgsql otrs2/missing-db-package-error: abort * otrs2/dbconfig-install: true otrs2/remote/newhost: otrs2/db/dbname: otrs2 otrs2/pgsql/admin-user: postgres otrs2/pgsql/no-empty-passwords: otrs2/mysql/admin-user: root otrs2/upgrade-error: abort otrs2/purge: false otrs2/pgsql/manualconf: otrs2/dbconfig-reinstall: false otrs2/install-error: abort otrs2/upgrade-backup: true otrs2/remote/port: otrs2/db/app-user: otrs otrs2/pgsql/authmethod-admin: ident otrs2/pgsql/method: unix socket -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
