Package: otrs Version: 1.3.2p01-5 Followup-For: Bug #293062
in /usr/share/otrs/scripts/apache2-perl-startup.pl the lib paths are /opt/... so the otrs-libraries are not found on apache2 startup the following patch fixes the problem: --- apache2-perl-startup.pl.debian 2005-11-30 07:04:37.201607176 +0100 +++ apache2-perl-startup.pl 2005-11-30 07:03:52.155455232 +0100 @@ -8,8 +8,8 @@ # -- # set otrs lib path! # -- -use lib "/opt/otrs/"; -use lib "/opt/otrs/Kernel/cpan-lib"; +use lib "/etc/otrs"; +use lib "/usr/share/otrs"; # pull in things we will use in most requests so it is read and compiled # exactly once -- System Information: Debian Release: 3.1 Architecture: powerpc (ppc) Kernel: Linux 2.6.8-powerpc Locale: LANG=en_US, LC_CTYPE=en_US (charmap=ISO-8859-1) Versions of packages otrs depends on: ii apache 1.3.33-6 versatile, high-performance HTTP s ii apache-ssl 1.3.33-6 versatile, high-performance HTTP s pn libauthen-sasl-perl Not found. pn libdate-pcalc-perl Not found. ii libdbi-perl 1.46-6 Perl5 database interface by Tim Bu pn libemail-valid-perl Not found. pn libio-stringy-perl Not found. ii libmailtools-perl 1.62-1 Manipulate email in perl programs pn libmime-perl Not found. ii perl 5.8.4-8 Larry Wall's Practical Extraction -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]