forwarded 850986 https://bugzilla.mozilla.org/show_bug.cgi?id=942610 thanks
Thibaut, On Wed, Jan 11, 2017 at 10:39:02PM +0100, Thibaut Paumard wrote: > I won't fight about the severity as I said, it's up to the maintainer in > my opinion. Yet I disagree with one of your points: there is no need for fighting anything and I don't want ride on some sublety. We just maintaining this piece of software very often we need to explain reporters that their bug isn't grave in the terms of the bugtracking system and in the view on the workflow how packages are handled. > Le 11/01/2017 à 21:37, Carsten Schoenert a écrit : > > Well, loosing a email wouldn't I call data loss in the meaning of the > > severities. > > I would: a lot of my work e-mails are mission-critical. Then I would need to rethink if my workflow is correct if I can loose critical data due some flipping fingers. Thunderbird has some easy to use possibilties to create a copy of incomming email for example. I know such argumentations from my day job. But people expecting mostly to much from using email for real critical things. For the important data there are other machanism needed like a ticket system. But anyay ... no need to find a agreement on this. You reported a clearly issue. > And for really deleting a email you would need to press > > SHIFT + DEL. It's very unlikely that this is happen by full control in > > case you will write up a new email. > > Backspace and shift-e will also do it. No, it won't if you use the default. Then you must have done some special setup elsethere. Those shortcuts doing nothing here on my Icedove. https://support.mozilla.org/en-US/kb/keyboard-shortcuts > Remember that this bug occurs for > me dozens of time a day, so something that happens with a 1 per mille > probability will happen to me about once a week... I often realize that > I don't have focus only after I have typed several keys. Other users > (see below) report that the main window can actually steal the focus > while they are typing, not only when the window is first created. > > I realize that we are in a freeze, that it may impact only few people > and that it's not an easy bug (I actually wanted to try various versions > of icedove/thunderbird and DEs, that's why I didn't report it earlier). That's also a important information. It's significant for us to know much as possible to readjusting the issue if possible. Without such things it's worthless to search a problem. > However I can assure you that is is an icedove/tunderbird bug that > affects several people, whether they are running Windows or Debian: > > https://bugzilla.mozilla.org/show_bug.cgi?id=942610 > in particular > https://bugzilla.mozilla.org/show_bug.cgi?id=942610#c3 That's the info that is needed. > There are other similar bug reports, some old, some very recent. I have > just tagged this bug "upstream" accordingly. Ack. > > If we would mark this issue grave or serious the bug report became > > release critical, that means we need to fix such problems first. > > Or have it tagged stretch-ignore, as you see fit. This doesn't really help in detail here. As this bug is known a upstream issue it's also affecting testing/stretch of course. > > Otherwise no new version can go into testing. > > I have filed the bug against the jessie version so that it does not > appear like a new bug (it's actually a quite old one). So it should not > prevent transitions, although it would trigger an autoremoval if not > tagged stretch-ignore. We will, or better we can probably doing nothing about solving this issues. Best is trying to communicate with upstream about the problems you have. Regards Carsten
