Package: bugs.debian.org
Severity: minor

Dear Maintainer,

this is not a support question. I have my package maintainers to help me (as
upstream maintainer). I try to help you improving the system via giving you an
insight how users experience the system.

Because of another bug (<https://bugs.debian.org/cgi-
bin/bugreport.cgi?bug=1061977>) the system marked a bug a as "done". I tried to
"reopen" it. This does not work. The response from the control server sounds
misleading to me.

> Unknown command or malformed arguments to command.
> reopen 990343
> Bug #990343 {Done: c.bu...@posteo.jp} [backintime] backintime 1.1.24 -
unhandled exception
> 'reopen' may be inappropriate when a bug has been closed with a version;
> all fixed versions will be cleared, and you may need to re-add them.
> Bug reopened
> No longer marked as fixed in versions 1.4.2.

To my understanding the last to lines indicating that the bug is open again and
not longer marked as fixed related to version 1.4.2. But looking into the
original ticket this is not true. It is "done" and marked as "fixed in 1.4.2".

The main problem is that the explanation why "reopen" is not working don't help
solving the problem.
It would be better to instruct the user about how to "reopen" that bug.

Kind

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