Package: request-tracker3.8
Version: 3.8.7-1
Severity: important
Current request tracker fails to create tickets with umlauts in the
subject via the "quick ticket generation" tab. It logs the following:
| RT: DBD::Pg::st execute failed: ERROR: invalid byte sequence for encoding
"UTF8": 0xfc#012HINT: This error can also happen if the byte sequence does not
match the encoding expected by the server, which is controlled by
"client_encoding". at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 505,
<DATA> line 468. (/usr/share/perl5/DBIx/SearchBuilder/Handle.pm:505)#012
| RT: RT::Handle=HASH(0x65ae490) couldn't execute the query 'INSERT INTO
Attachments (Subject, ContentType, Headers, Creator, MessageId, Parent,
Created, TransactionId) VALUES (?, ?, ?, ?, ?, ?, ?, ?)' at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line
518#012#011DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x65ae490)',
'INSERT INTO Attachments (Subject, ContentType, Headers, Creat...', 'Workflow
für private Bereiche', 'text/plain', 'MIME-Version: 1.0\x{a}X-Mailer:
MIME-toools 5.427 (Entity 5.427)\x{a}S...', 26, '', 0, '2010-02-05 13:04:21',
...) called at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line
353#012#011DBIx::SearchBuilder::Handle::Insert('RT::Handle=HASH(0x65ae490)',
'Attachments', 'Subject', 'Workflow für priivate Bereiche', 'ContentType',
'text/plain', 'Headers', 'MIME-Version: 1.0\x{a}X-Mailer: MIME-tools 5.427
(Entity 5.427)\x{a}S...', 'Creator', ...) called at
/usr/share/perl5/DBIx/SearchBuilder/Handle/Pg.pm line
66#012#011DBIx::SearchBuilder::Handle::Pg::Insert('RT::Handle=HASH(0x65ae490)',
'Attachments', 'Subject', 'Workflow für private Bereiche', 'ContentType',
'text/plain', 'Heeaders', 'MIME-Version: 1.0\x{a}X-Mailer: MIME-tools 5.427
(Entity 5.427)\x{a}S...', 'MessageId', ...) called at
/usr/share/perl5/DBIx/SearchBuilder/Record.pm line
1293#012#011DBIx::SearchBuilder::Record::Create('RT::Attachment=HASH(0xf0b1ed8)',
'Subject', 'Workflow für private Bereiche', 'ContentType', 'text/plain',
'Headers', 'MIME-Version: 1.0\x{a}X-Mailer: MIME-tools 5.427 (Enttity
5.427)\x{a}S...', 'Creator', 26, ...) called at
/usr/share/request-tracker3.8/lib/RT/Record.pm line
289#012#011RT::Record::Create('RT::Attachment=HASH(0xf0b1ed8)',
'TransactionId', 589, 'Parent', 0, 'ContentType', 'text/plain', 'Headers',
'MIME-Version: 1.0\x{a}X-Mailer: MIME-tools 5.427 (Entity 5.427)\x{a}S...',
...) called at /usr/share/request-tracker3.8/lib/RT/Attachment_Overlay.pm line
143#012#011RT::Attachment::Create('RT::Attachment=HASH(0xf0b1ed8)',
'TransactionId', 589, 'Attachment', 'MIME::En
| RT: Attachment insert failed - ERROR: invalid byte sequence for encoding
"UTF8": 0xfc#012HINT: This error can also happen if the byte sequence does not
match the encoding expected by the server, which is controlled by
"client_encoding".
(/usr/share/request-tracker3.8/lib/RT/Attachment_Overlay.pm:153)#012
| RT: RT::Scrips=HASH(0xf0bc450) couldn't load ticket 40
(/usr/share/request-tracker3.8/lib/RT/Scrips_Overlay.pm:291)#012
0xfc is "ü".
Bastian
--
What kind of love is that? Not to be loved; never to have shown love.
-- Commissioner Nancy Hedford, "Metamorphosis",
stardate 3219.8
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