Subject: request-tracker3.8: parentheses in signature make RT believe a signature is a comment Package: request-tracker3.8 Version: 3.8.8-7 Severity: important
*** Please type your report below this line *** Only tested on rt3-8 from debian squeeze. To reproduce, add the sign "(" or ")" in your signature. When you "Resolve" a ticket, it will trigger 3 scrips, instead of one : - On Comment Notify AdminCcs as Comment (not correct ) - On Comment Notify Other Recipients as Comment (not correct) - On Resolve Notify owner, Requestor, CCs and adminCCs (correct) Even if you don't add any comment in the Editor, just the fact there are parenthesis make RT believe it's a comment (and not only the signature), then it will trigger the scrips that correspond to a comment This is only with the RichText editor. The plain text editor has the correct behaviour. You can see the scrips triggered with : Set($LogToFile , 'info'); in the following file : Set($LogToFileNamed , "/var/log/request-tracker3.8/rt.log"); Available for more info or more tests if needed. Nicolas -- Package-specific info: Changed files: -- System Information: Debian Release: 6.0 APT prefers squeeze-updates APT policy: (500, 'squeeze-updates'), (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 2.6.32-5-amd64 (SMP w/1 CPU core) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages request-tracker3.8 depends on: ii dbconfig-common 1.8.46 common framework for packaging dat ii debconf [debconf-2.0] 1.5.36.1 Debian configuration management sy ii exim4 4.72-6 metapackage to ease Exim MTA (v4) ii exim4-daemon-light [mail- 4.72-6 lightweight Exim MTA (v4) daemon ii libapache-session-perl 1.87-1 Perl modules for keeping persisten ii libcache-simple-timedexpi 0.27-2 Perl module to cache and expire ke ii libcalendar-simple-perl 1.21-1 module for producing simple calend ii libcgi-fast-perl 5.10.1-17 CGI::Fast Perl module ii libcgi-pm-perl 3.49-1squeeze1 module for Common Gateway Interfac ii libclass-returnvalue-perl 0.55-1 A return-value object that lets yo ii libcss-squish-perl 0.09-1 module to compact many CSS files i ii libdata-ical-perl 0.16+dfsg-1 Perl module for manipulating iCale ii libdbi-perl 1.612-1 Perl Database Interface (DBI) ii libdbix-searchbuilder-per 1.56-1 Perl implementation of a simple OR ii libdevel-stacktrace-perl 1.2100-1 Perl module containing stack trace ii libemail-address-perl 1.889-2 RFC 2822 Address Parsing and Creat ii libfcgi-procmanager-perl 0.18-2 Functions for managing FastCGI app ii libfile-sharedir-perl 1.00-0.1 Locate per-dist and per-module sha ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5 ii libgd-text-perl 0.86-5 Text utilities for use with GD ii libgnupg-interface-perl 0.42-3 Perl interface to GnuPG ii libgraphviz-perl 2.04-1 Perl interface to the GraphViz gra ii libhtml-mason-perl 1:1.44-1 HTML::Mason Perl module ii libhtml-parser-perl 3.66-1 collection of modules that parse H ii libhtml-rewriteattributes 0.03-1 concise attribute rewriting ii libhtml-scrubber-perl 0.08-4 Perl extension for scrubbing/sanit ii libipc-run-safehandles-pe 0.02-1 Use IPC::Run and IPC::Run3 safely ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w ii libjs-scriptaculous 1.8.3-1 JavaScript library for dynamic web ii liblocale-maketext-fuzzy- 0.10-1 Maketext from already interpolated ii liblocale-maketext-lexico 0.82-1 lexicon-handling backends for Loca ii liblog-dispatch-perl 2.22-1 Dispatches messages to multiple Lo ii libmailtools-perl 2.06-1 Manipulate email in perl programs ii libmime-tools-perl [libmi 5.428-1 Perl5 modules for MIME-compliant m ii libmime-types-perl 1.30-1 Perl extension for determining MIM ii libmodule-versions-report 1.06-1 Report versions of all modules in ii libperlio-eol-perl 0.14-1+b1 PerlIO layer for normalizing line ii libregexp-common-perl 2010010201-1 module with common regular express ii libtext-autoformat-perl 1.669002-1 module for automatic text wrapping ii libtext-quoted-perl 2.06-1 Perl module to extract the structu ii libtext-template-perl 1.45-1 Text::Template perl module ii libtext-wikiformat-perl 0.78-1 translates Wiki formatted text int ii libtext-wrapper-perl 1.02-1 Simple word wrapping routine ii libtime-modules-perl 2006.0814-2 Various Perl modules for time/date ii libtimedate-perl 1.2000-1 collection of modules to manipulat ii libtree-simple-perl 1.18-1 A simple tree object ii libuniversal-require-perl 0.13-1 Load modules from a variable ii libxml-rss-perl 1.48-1 Perl module for managing RSS (RDF ii libxml-simple-perl 2.18-3 Perl module for reading and writin ii perl [libdigest-sha-perl] 5.10.1-17 Larry Wall's Practical Extraction ii perl-modules [libcgi-pm-p 5.10.1-17 Core Perl modules ii rsyslog [system-log-daemo 4.6.4-2 enhanced multi-threaded syslogd ii rt3.8-apache2 3.8.8-7 Apache 2 specific files for reques ii rt3.8-clients 3.8.8-7 mail gateway and command-line inte ii rt3.8-db-mysql 3.8.8-7 MySQL database backend for request ii ucf 3.0025+nmu1 Update Configuration File: preserv Versions of packages request-tracker3.8 recommends: ii cron [cron-daemon] 3.0pl1-116 process scheduling daemon ii libdatetime-locale-perl 1:0.45-1 Perl extension providing localizat ii libdatetime-perl 2:0.6100-2 module for manipulating dates, tim ii speedy-cgi-perl 2.22-13 speed up perl scripts by making th Versions of packages request-tracker3.8 suggests: pn rt3.8-rtfm <none> (no description available) -- debconf information: request-tracker3.8/pgsql/app-pass: (password omitted) request-tracker3.8/mysql/admin-pass: (password omitted) request-tracker3.8/pgsql/admin-pass: (password omitted) request-tracker3.8/mysql/app-pass: (password omitted) request-tracker3.8/password-confirm: (password omitted) request-tracker3.8/app-password-confirm: (password omitted) * request-tracker3.8/initial-root-password: (password omitted) * request-tracker3.8/organization: ng-pintade.rscorl.local request-tracker3.8/pgsql/authmethod-user: password * request-tracker3.8/install-error: ignore request-tracker3.8/dbconfig-remove: * request-tracker3.8/mysql/method: tcp/ip request-tracker3.8/dbconfig-reinstall: false * request-tracker3.8/db/dbname: rtdb request-tracker3.8/missing-db-package-error: abort * request-tracker3.8/dbconfig-install: true request-tracker3.8/remove-error: abort request-tracker3.8/warn-sqlite-file: * request-tracker3.8/remote/newhost: localhost request-tracker3.8/pgsql/admin-user: postgres * request-tracker3.8/db/app-user: request-tracker3 * request-tracker3.8/remote/host: localhost * request-tracker3.8/rtname: rt.ng-pintade.rscorl.local request-tracker3.8/internal/reconfiguring: false request-tracker3.8/passwords-do-not-match: * request-tracker3.8/database-type: mysql request-tracker3.8/pgsql/no-empty-passwords: * request-tracker3.8/handle-siteconfig-permissions: true * request-tracker3.8/correspondaddress: rt@ng-pintade.rscorl.local * request-tracker3.8/install-cronjobs: true request-tracker3.8/upgrade-error: abort * request-tracker3.8/mysql/admin-user: root * request-tracker3.8/remote/port: request-tracker3.8/pgsql/changeconf: false request-tracker3.8/dbconfig-upgrade: true request-tracker3.8/pgsql/method: unix socket request-tracker3.8/purge: false request-tracker3.8/pgsql/authmethod-admin: ident request-tracker3.8/pgsql/manualconf: * request-tracker3.8/webpath: /rt request-tracker3.8/upgrade-backup: true request-tracker3.8/db/basepath: /var/lib/dbconfig-common/sqlite3/request-tracker3.8 request-tracker3.8/internal/skip-preseed: false * request-tracker3.8/webbaseurl: http://ng-pintade.rscorl.local * request-tracker3.8/commentaddress: rt-comment@ng-pintade.rscorl.local -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". 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