Package: otrs2 Version: 3.1.2+dfsg1-1 Severity: normal Dear Maintainer,
temporary files can not be created in /usr/share/otrs/Kernel/Config/Files/
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Sat Mar 10 12:02:18 2012
Message: Can't open file /usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm.30787!
(comment: 30787 is a random number)
Traceback (30787):
Module: Kernel::System::SysConfig::_FileWriteAtomic (v1.34) Line: 1850
Module: Kernel::System::SysConfig::WriteDefault (v1.34) Line: 194
Module: Kernel::Modules::AdminSysConfig::Run (v1.119) Line: 50
Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(unknown version) Line: 46
Module: (eval) (v1.90) Line: 204
Module: ModPerl::RegistryCooker::run (v1.90) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
I can do to remedy the situation /usr/share/otrs/Kernel/Config/Files/
writable, but I do not like.
One idea would be to link /usr/share/otrs/Kernel/Config/Files
to /var/lib/otrs/Config
Best regards,
Uwe
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