On Monday 1 October 2007 22:36, Joey Hess wrote: > Doesn't this tend to send the message that a bug submitter's time > is less valuable than the package maintainer's time?
I don't think it does. Their time may be of equivalent value, but the submitter has a higher probability of being able to reproduce the bug in a shorter time than the maintainer. Since the submitter encountered the bug, he has the right setup, system and/or use case. So yes, upon triage it's in non-trivial cases probably better to ask the submitter to reproduce than the maintainer. I've sent such "ping" mails to very old bugs aswell, but only if I couldn't easily verify the bug in my own setup. That doesn't take a lot of time and doesn't bother those submitters whose bugs are obviously still valid. I'd advise the Mozilla maintainers to take this middle road. Thijs
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