On Tue, Oct 10, 2006 at 12:39:14PM +0200, Tobias Großmann wrote: > ich suche nach einem Ticketsystem für Supportfälle als Freeware. Kennt ihr da > gute Lösungen?
[EMAIL PROTECTED]:~$ apt-cache show otrs Package: otrs Priority: optional Section: web Installed-Size: 5988 Maintainer: Torsten Werner <[EMAIL PROTECTED]> Architecture: all Version: 1.3.2p01-6 Depends: perl (>= 5.8), apache2 | apache-perl | apache | apache-ssl, libdbi-perl, libauthen-sasl-perl, libdate-pcalc-perl, libemail-valid-perl, libio-stringy-perl, libmime-perl, libmailtools-perl Recommends: libapache2-mod-perl2 | libapache-mod-perl, mysql-server | postgresql, libdbd-mysql-perl | libdbd-pg-perl, libgd-text-perl, libgd-graph-perl, procmail | maildrop, aspell | ispell Suggests: otrs-doc Filename: pool/main/o/otrs/otrs_1.3.2p01-6_all.deb Size: 920580 MD5sum: c29a6b599e31d7b5a847f2f74b658a3c SHA1: d88d81e5ce9a82f1a954a6d4f6304b1fcb57953c SHA256: 34ad4ccf2dacd2ee5490cbc9c5cddfbc4b36fdb986ec7f7d584d11d0e5747b5e Description: Open Ticket Request System OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. . For a detailed documentation see package otrs-doc. cu ulf -- Ulf Volmer [EMAIL PROTECTED] www.u-v.de -- Haeufig gestellte Fragen und Antworten (FAQ): http://www.de.debian.org/debian-user-german-FAQ/ Zum AUSTRAGEN schicken Sie eine Mail an [EMAIL PROTECTED] mit dem Subject "unsubscribe". Probleme? Mail an [EMAIL PROTECTED] (engl)
