On 17 Nov, Bill Leach let loose with: > The usefulness of this RedHat technical support for me however, proved to > worthless. Tech support registration and > receipt of 'trouble tracking numbers' turned out to be the only part of their > system that functioned. NO email response beyond the auto-responders was > ever received -- no > questions, no suggestions, nada!
Same here... while I usually find myself "on my own" with most tech support, at least there is a response even if it is not helpful...8-/ I was also dissappointed to learn that after paying for the Red Hat official CD set I voided my right to tech support by recompiling the kernel with sound support. (Gee, why would I want to do THAT...) Not to bash Red Hat or anything - I mean, we are all trying to promote Linux - I just feel that if you are going to offer tech support then you should deliver... > The users list provided some suggestions, none of which helped but still > there was an attempt by other users. > Finally, I received the ONE suggestion that worked, from another user > experiencing the same sort of problems that > I was experiencing.... > Switch to debian!! > That worked! > Agreed! - Tim -- Debian GNU Linux Power to the people... -------------------------------------------------------------------- E-Mail: Tim Ferrell <[EMAIL PROTECTED] -------------------------------------------------------------------- -- TO UNSUBSCRIBE FROM THIS MAILING LIST: e-mail the word "unsubscribe" to [EMAIL PROTECTED] . Trouble? e-mail to [EMAIL PROTECTED] .