> On 10/18/21 6:52 PM, Reco wrote:
>> Hi.
>>
>> On Mon, Oct 18, 2021 at 06:25:19PM +0200, Thomas Anderson wrote:
>>> I have been having problems with a drive (non-SSD) for a while now,
>>> but I would like to "identify" the problem specifically, so that I may
>>> perhaps be able to get the drive replaced.
>> Assuming it's SATA/IDE drive, all you need to do is:
>>
>> apt install smartmontools
>> smartctl -t long <ur_drive_here>
>> # wait for the test to finish
>> smartctl -a <ur_drive_here>
>>
>> Please post the output of the last command.
>>
>> Reco
On 10/20/21 4:45 PM, Thomas Anderson wrote:
Here are the results, of my smartctl test:
Please use inline posting style, not top posting.
I am trying to parse them myself, to see if I can learn anything. But,
immediate glance
and queries did not reveal anything that could help me determine if the
drive is good or not.
smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.19.0-18-amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Device Model: ST8000DM004-2CX188
So, an 8 TB desktop drive.
Here is the datasheet:
https://www.seagate.com/www-content/datasheets/pdfs/3-5-barracudaDS1900-11-1806US-en_US.pdf
Here is the SMART attributes specification:
http://t1.daumcdn.net/brunch/service/user/axm/file/zRYOdwPu3OMoKYmBOby1fEEQEbU.pdf
Serial Number: ZCT1706V
LU WWN Device Id: 5 000c50 0c2b1cd83
Firmware Version: 0001
User Capacity: 8,001,563,222,016 bytes [8.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5425 rpm
Form Factor: 3.5 inches
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Wed Oct 20 14:36:49 2021 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
"PASSED" is a good thing.
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test
routine completed
without error or no self-test has ever
been run.
No self-test errors ia a good thing.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 987) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x30a5) SCT Status supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Decoding SMART attributes can be a challenge. In addition to the
Seagate spec above, see:
https://wiki.unraid.net/Understanding_SMART_Reports#SMART_attributes_section
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED
WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 064 051 006 Pre-fail
Always - 7226480
3 Spin_Up_Time 0x0003 093 091 000 Pre-fail
Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age
Always - 361
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail
Always - 0
7 Seek_Error_Rate 0x000f 080 060 045 Pre-fail
Always - 104115990
9 Power_On_Hours 0x0032 084 084 000 Old_age
Always - 14558 (99 41 0)
AIUI your drive had been powered up for a total of 14,558 hours over its
lifetime when the report was generated.
Spec is 2,400 hours per year (8,760 hours).
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail
Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age
Always - 77
183 Runtime_Bad_Block 0x0032 095 095 000 Old_age
Always - 5
AIUI your drive has experienced 5 bad blocks. I do not see any
indication of data loss. So, I would not worry.
184 End-to-End_Error 0x0032 100 100 099 Old_age
Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age
Always - 1334
AIUI the drive has reported 1,334 uncorrectable errors to the host over
its lifetime. The VALUE of 001 is the worst possible rating (bad news).
But, it looks like they were ATA bus errors; not internal errors (good
news). See below.
188 Command_Timeout 0x0032 100 100 000 Old_age
Always - 0
189 High_Fly_Writes 0x003a 100 100 000 Old_age
Always - 0
190 Airflow_Temperature_Cel 0x0022 070 052 040 Old_age
Always - 30 (Min/Max 28/33)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age
Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age
Always - 25
193 Load_Cycle_Count 0x0032 099 099 000 Old_age
Always - 3362
Spec is 600,000 cycles. You are well below that.
194 Temperature_Celsius 0x0022 030 048 000 Old_age
Always - 30 (0 16 0 0 0)
195 Hardware_ECC_Recovered 0x001a 069 064 000 Old_age
Always - 7226480
AIUI the value of 69 is getting close to the failure threshold of 64.
197 Current_Pending_Sector 0x0012 100 100 000 Old_age
Always - 8
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age
Offline - 8
199 UDMA_CRC_Error_Count 0x003e 200 198 000 Old_age
Always - 15
240 Head_Flying_Hours 0x0000 100 253 000 Old_age
Offline - 2368 (67 0 0)
241 Total_LBAs_Written 0x0000 100 253 000 Old_age
Offline - 54984038154
AIUI 54,984,038,154 * 512 bytes = ~27 TB have been written to the drive.
242 Total_LBAs_Read 0x0000 100 253 000 Old_age
Offline - 185155335586
AIUI 185,155,335,586 * 512 bytes = ~92 TB have been read from the drive.
The drive is rated for 55 TB/year.
SMART Error Log Version: 1
ATA Error Count: 1334 (device log contains only the most recent five errors)
Note that the value "1334" matches the 187 Reported_Uncorrect attribute,
above. AIUI this means 1,334 data transfers over the ATA bus failed,
indicating a bad drive interface, a bad drive-cable connection, a bad
cable, a bad cable-adapter connection, and/or a bad adapter.
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 1334 occurred at disk power-on lifetime: 10525 hours (438 days +
13 hours)
When the command that caused the error occurred, the device was active
or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 53 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 08 ff ff ff 4f 00 15d+00:06:46.256 READ FPDMA QUEUED
ef 10 02 00 00 00 a0 00 15d+00:06:46.247 SET FEATURES [Enable SATA
feature]
27 00 00 00 00 00 e0 00 15d+00:06:46.220 READ NATIVE MAX ADDRESS EXT
[OBS-ACS-3]
ec 00 00 00 00 00 a0 00 15d+00:06:46.217 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 15d+00:06:46.205 SET FEATURES [Set transfer
mode]
Error 1333 occurred at disk power-on lifetime: 10525 hours (438 days +
13 hours)
When the command that caused the error occurred, the device was active
or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 53 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 08 ff ff ff 4f 00 15d+00:06:46.090 READ FPDMA QUEUED
ef 10 02 00 00 00 a0 00 15d+00:06:46.081 SET FEATURES [Enable SATA
feature]
27 00 00 00 00 00 e0 00 15d+00:06:46.054 READ NATIVE MAX ADDRESS EXT
[OBS-ACS-3]
ec 00 00 00 00 00 a0 00 15d+00:06:46.051 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 15d+00:06:46.039 SET FEATURES [Set transfer
mode]
Error 1332 occurred at disk power-on lifetime: 10525 hours (438 days +
13 hours)
When the command that caused the error occurred, the device was active
or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 53 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 08 ff ff ff 4f 00 15d+00:06:45.922 READ FPDMA QUEUED
ef 10 02 00 00 00 a0 00 15d+00:06:45.912 SET FEATURES [Enable SATA
feature]
27 00 00 00 00 00 e0 00 15d+00:06:45.886 READ NATIVE MAX ADDRESS EXT
[OBS-ACS-3]
ec 00 00 00 00 00 a0 00 15d+00:06:45.883 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 15d+00:06:45.871 SET FEATURES [Set transfer
mode]
Error 1331 occurred at disk power-on lifetime: 10525 hours (438 days +
13 hours)
When the command that caused the error occurred, the device was active
or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 53 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 08 ff ff ff 4f 00 15d+00:06:45.692 READ FPDMA QUEUED
ef 10 02 00 00 00 a0 00 15d+00:06:45.683 SET FEATURES [Enable SATA
feature]
27 00 00 00 00 00 e0 00 15d+00:06:45.656 READ NATIVE MAX ADDRESS EXT
[OBS-ACS-3]
ec 00 00 00 00 00 a0 00 15d+00:06:45.654 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 15d+00:06:45.641 SET FEATURES [Set transfer
mode]
Error 1330 occurred at disk power-on lifetime: 10525 hours (438 days +
13 hours)
When the command that caused the error occurred, the device was active
or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 53 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 08 ff ff ff 4f 00 15d+00:06:45.526 READ FPDMA QUEUED
ef 10 02 00 00 00 a0 00 15d+00:06:45.517 SET FEATURES [Enable SATA
feature]
27 00 00 00 00 00 e0 00 15d+00:06:45.491 READ NATIVE MAX ADDRESS EXT
[OBS-ACS-3]
ec 00 00 00 00 00 a0 00 15d+00:06:45.488 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 15d+00:06:45.475 SET FEATURES [Set transfer
mode]
AIUI it looks like you had a rash of data transfer errors at a lifetime
hours of 10,525. As the drive now has over 14,558 hours, whatever the
problem was, it went away. Perhaps this was when you moved the drive
between computers and/or re-patched the cables?
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining
LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 14551 -
# 2 Extended offline Completed without error 00% 14530 -
# 3 Conveyance offline Completed without error 00% 10165 -
# 4 Conveyance offline Completed without error 00% 10165 -
# 5 Short offline Completed without error 00% 10163 -
# 6 Extended offline Completed without error 00% 9997 -
# 7 Short offline Completed without error 00% 0 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Have you tested your cables, adapters, and/or other drives?
The red SATA cable issue is real. I migrated my data from desktop
hardware with a single data drive to server hardware with RAID a few
years ago, and had a rash of storage issues. Once replaced all of my
SATA cables with new, black, 6 Gbps cables with locking connectors, was
able to troubleshoot everything else. Since then, storage has been stable:
https://www.amazon.com/dp/B018Y2LF5O/ref=twister_B07D556K66?_encoding=UTF8&psc=1
https://www.amazon.com/dp/B018Y2LDGK/ref=twister_B07D581GYH?_encoding=UTF8&psc=1
David
