RE: [Declude.JunkMail] Declude does not see email

[Colbeck, Andrew]

Title: Message

Some more grist for the mill, and a question or two for Scott...   I've seen the same behaviour in our implementation: the inbound e-mail is received and doesn't look mangled, but has no declude headers.  Until recently, there was no declude log lines, either.   I'm running IMail v8.02 on Windows 2000 Server SP4 etc, and am now running declude.exe 1.76i28; today I saw an HTML style spam come through with no declude headers.  The log did have one line for this message:   11/27/2003 15:23:41 Q875e044a00daa57c Could not lock D:\IMail\spool\Q875e044a00daa57c.SMD; timed out (j=2).   My query for Scott is: as of interim 28, declude.exe now always logs something if the message couldn't be handled, correct?  So perhaps there is a grammar or pattern in the log we can use to find these error messages?   As for my server configuration, I also have no particular software that I think should have vied for a lock on the file; my antivirus software skips all of the files with IMail message extensions.  The only things that could have tripped over the file are W2K itself, IMail, and declude.exe ...   Andrew.   -----Original Message----- From: Keith Johnson [mailto:[EMAIL PROTECTED] Sent: Monday, November 24, 2003 5:42 AM To: [EMAIL PROTECTED] Subject: FW: [Declude.JunkMail] Declude does not see email Scott,       This issue of Declude (1.76i and Imail 8.04) not seeing email has picked up tremendously in the past week or so.  We are starting to see this a lot in our own email as well as our customers reporting it.  It seems to be happening in both html and plain text formated emails.  Is there anything I can do in my settings to aid this as I am fearful of viruses getting thru (more so than spam)?  Thanks,   Keith -----Original Message----- From: R. Scott Perry [mailto:[EMAIL PROTECTED] Sent: Fri 11/21/2003 12:10 PM To: [EMAIL PROTECTED] Cc: Subject: Re: [Declude.JunkMail] Declude does not see email >I am curious to know if others are experiencing this as well. > >Daily I receive 3-4 spam that show no sign of Declude ever being ran. > >Searching the IMail log file shows the email arriving and the SPAM log >file for IMail shows an entry for the email but Declude does not show it. Are you running IMail v8?  There seems to be a problem with IMail v8 where it will occasionally "forget" to call Declude.  We haven't been able to reproduce the problem, but from the log files that we have seen, it appears that Declude isn't even started.                                                     -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers. Declude Virus: Catches known viruses and is the leader in mailserver vulnerability detection. Find out what you've been missing: Ask about our free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list.  To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail".  The archives can be found at http://www.mail-archive.com.