Well, I was really hoping it would have been a Declude problem...that way it probably would have been fixed in days as opposed to requiring me to get an upgrade to IMail 8 for them to fix the issue.

I'm going to reduce my queue from running every 15 minutes to every hour just to lessen the possibility of this happening. Please keep us posted if you hear anything. I imagine it will take them a while and IMail 7 users may be out in the dark.

Matt



R. Scott Perry wrote:


This is the first time that I have ever seen this and it occurred just a few days after upgrading from 1.75i6 to 1.76i28-30. Unlike some others that I have noted in the past, I am using IMail 7.15 Hotfix 2, so it doesn't seem related to IMail 8.


This is getting scary. It looks like there is a serious bug in IMail v7 and v8 that is just starting to be discovered:

--- IMail Log ---
20031205 184256 127.0.0.1 SMTPD (046101B0) [208.7.179.15] connect 64.119.217.36 port 41441
20031205 184258 127.0.0.1 SMTPD (queue run) 13471 1 69
20031205 184258 127.0.0.1 SMTPD (046101B0) [64.119.217.36] E:\spool\D1800046101b02123.SMD 1332
20031205 184258 127.0.0.1 SMTP (3696) processing E:\spool\Q1800046101b02123.SMD
12/05/2003 18:43:02 Q1800046101b02123 Scanned: Virus Free [MIME: 1 765]
12/05/2003 18:43:04 Q1800046101b02123 Msg failed DELETE (Weight of 80 reaches or exceeds the limit of 30.). Action=DELETE.


This is the same pattern that we tracked in another E-mail:

[1] IMail's SMTPD process starts receiving the E-mail.
[2] IMail starts a "queue run" to deliver E-mail in the spool
[3] IMail's SMTPD process saves the E-mail to the hard drive
[4] IMail's queue run delivers the E-mail
[5] IMail's SMTPD process starts Declude
[6] IMail tries to deliver the E-mail that Declude scanned

Ipswitch has been notified that there is a problem here; hopefully, they will take care of it.

-Scott



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