This issue has really gotten my attention since one of the 0.1% of messages
not scanned happened to have a virus attachment and caused a bit of ruckus
with the client got it and demanded to know why he is paying me money to
scan messages and then a virus got through. (Fortunately, I am adamant at
making sure there is current AV on each computer, so that caught it.)

John Tolmachoff
Engineer/Consultant/Owner
eServices For You

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> [EMAIL PROTECTED] On Behalf Of Matthew Bramble
> Sent: Friday, December 05, 2003 8:25 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [Declude.JunkMail] Declude not taking action, IMail 7.15 H2
> with Declude 1.76i30 H2 with Declude 1.76i30 Declude 1.76i30 H2 with
> Declude 1.76i30 Declude 1.76i30 H2 with Declude 1.76i30
> 
> Well, I was really hoping it would have been a Declude problem...that
> way it probably would have been fixed in days as opposed to requiring me
> to get an upgrade to IMail 8 for them to fix the issue.
> 
> I'm going to reduce my queue from running every 15 minutes to every hour
> just to lessen the possibility of this happening.  Please keep us posted
> if you hear anything.  I imagine it will take them a while and IMail 7
> users may be out in the dark.
> 
> Matt
> 
> 
> 
> R. Scott Perry wrote:
> 
> >
> >> This is the first time that I have ever seen this and it occurred
> >> just a few days after upgrading from 1.75i6 to 1.76i28-30.  Unlike
> >> some others that I have noted in the past, I am using IMail 7.15
> >> Hotfix 2, so it doesn't seem related to IMail 8.
> >
> >
> > This is getting scary.  It looks like there is a serious bug in IMail
> > v7 and v8 that is just starting to be discovered:
> >
> >> --- IMail Log ---
> >> 20031205 184256 127.0.0.1       SMTPD (046101B0) [208.7.179.15]
> >> connect 64.119.217.36 port 41441
> >> 20031205 184258 127.0.0.1       SMTPD (queue run) 13471 1 69
> >> 20031205 184258 127.0.0.1       SMTPD (046101B0) [64.119.217.36]
> >> E:\spool\D1800046101b02123.SMD 1332
> >> 20031205 184258 127.0.0.1       SMTP (3696) processing
> >> E:\spool\Q1800046101b02123.SMD
> >> 12/05/2003 18:43:02 Q1800046101b02123 Scanned: Virus Free [MIME: 1 765]
> >> 12/05/2003 18:43:04 Q1800046101b02123 Msg failed DELETE (Weight of 80
> >> reaches or exceeds the limit of 30.). Action=DELETE.
> >
> >
> > This is the same pattern that we tracked in another E-mail:
> >
> > [1] IMail's SMTPD process starts receiving the E-mail.
> > [2] IMail starts a "queue run" to deliver E-mail in the spool
> > [3] IMail's SMTPD process saves the E-mail to the hard drive
> > [4] IMail's queue run delivers the E-mail
> > [5] IMail's SMTPD process starts Declude
> > [6] IMail tries to deliver the E-mail that Declude scanned
> >
> > Ipswitch has been notified that there is a problem here; hopefully,
> > they will take care of it.
> >
> >                                                    -Scott
> 
> 
> 
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