I seem to be having messages disappearing from one particular sender. I have tested this by having them send a message to me which appears in the log file at my gateway mail server then nothing happens after that and there are no entries in the vir or dec log files. It does show a failure in MX connect... I had them send another message to me from another user at the same domain and it arrives without any issues. I have attached a txt file of the log entries. I do not understand what is going on here, and what I can do about it. Any advice or help in my understanding of this would be much appreciated.
You may want to try going to http://www.declude.com/info/logs.htm for some information on reading IMail log files.
The MX connect fails shown in the log are for E-mails to an IP for t-online.com. However, since the log file entries related to those E-mails weren't included, I can't say what E-mail address they belong to (and whether or not IMail used the correct IP).
Are you by chance using the ROUTETO action in Declude JunkMail (which would explain why an E-mail addressed to psr.edu was instead sent to another domain)?
-Scott
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