Scott, Thanks for the quick reply. The message I'm concerned with is process E9380148 and it just appears to stop with no more entries right at the point of those mx failure entries. But, like you pointed out these mx failure entries are for a different process. I do have a ROUTETO action in Declude Junkmail, but it is only for routing messages to a special mailbox in the PSR domain that fail my weight40 test (it did not appear in this mailbox), and besides I could not find any entries for this message in my dec or vir log files, which I think it would have, had it failed any these tests. Any ideas? Thanks for any help Jeffrey
-----Original Message----- From: R. Scott Perry [mailto:[EMAIL PROTECTED] Sent: Friday, December 19, 2003 2:58 PM To: [EMAIL PROTECTED] Subject: Re: [Declude.JunkMail] messages not being delivered >I seem to be having messages disappearing from one particular sender. I >have tested this by having them send a message to me which appears in the >log file at my gateway mail server then nothing happens after that and >there are no entries in the vir or dec log files. It does show a failure >in MX connect... I had them send another message to me from another user >at the same domain and it arrives without any issues. I have attached a >txt file of the log entries. I do not understand what is going on here, >and what I can do about it. Any advice or help in my understanding of >this would be much appreciated. You may want to try going to http://www.declude.com/info/logs.htm for some information on reading IMail log files. The MX connect fails shown in the log are for E-mails to an IP for t-online.com. However, since the log file entries related to those E-mails weren't included, I can't say what E-mail address they belong to (and whether or not IMail used the correct IP). Are you by chance using the ROUTETO action in Declude JunkMail (which would explain why an E-mail addressed to psr.edu was instead sent to another domain)? -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers. Declude Virus: Catches known viruses and is the leader in mailserver vulnerability detection. Find out what you've been missing: Ask about our free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.