Re: [Declude.JunkMail] FW: AT&T Customer Satisfaction Survey

[Darin Cox]

Title: Message

I could be wrong, but I disagree.  I've seen a number of legit surveys run by zoomerang...and legit marketing messages delivered by postsnet.com. Darin.     ----- Original Message ----- From: Colbeck, Andrew To: '[EMAIL PROTECTED]' Sent: Thursday, April 15, 2004 10:50 AM Subject: RE: [Declude.JunkMail] FW: AT&T Customer Satisfaction Survey Definitely fake, Sharyn.   0) Like you said, it had at least one typo.  And would they tell you what "segment" they've put you in? And to an email address they've never been given?   1) The link goes through another provider with a 6 month old domain name, through a Group Telecom connection in Canada.  AT&T certainly has their own bandwidth, and if they wanted the feedback survey to be done by a 3rd party, they would clearly state so.   2) Have you ever seen the legal disclaimer at the bottom of a real message from AT&T?  It's half as long as any email they send out, and those emails are full of happy pictures.   3) Check the URL.  They have no reason to escape the characters in the URL, and it's full of tracking information that looks like classic ROKSO spamgang technique.  The same info is in the links at the bottom of the message.   4) The weird thing is that the AT&T logo comes from the website of an advertising agency... that seems really unlikely, unless it was the ad agency itself that sent it (but you didn't include the header of the email).   Andrew 8) -----Original Message----- From: Sharyn Schmidt [mailto:[EMAIL PROTECTED] Sent: Thursday, April 15, 2004 4:19 AM To: 'Declude Junkmail List' Subject: [Declude.JunkMail] FW: AT&T Customer Satisfaction Survey Good morning,   I received this email this morning, supposedly from AT&T. It was sent to the email address I use to test my spam settings.   Anyone want to comment as to whom this is really from, or what the link really takes you to?   This was a little scary to me as we deal with AT&T, I can't stand their service, and would've loved to have told them how I really feel about them! My first instinct was to click on the link so I could bash them a bit, until I read it carefully, noticed a few spelling errors, and realized it had been sent to an alias account.   Thanks, Sharyn   -----Original Message----- From: AT&T Business [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 14, 2004 5:22 PM To: [EMAIL PROTECTED] Subject: AT&T Customer Satisfaction Survey Importance: High Dear Valued Customer, Welcome to the AT&T Select Accounts Segment. AT&T's commitment to the Mid-sized business customer has led us to create new sales segment dedicated to servicing you better. In our ongoing effort to exceed your expectations we have developed a short survey to capture your feedback. We know your time is valuable but hope that you will take a few minute to answer the following questions. You responses will be used to fine-tune our service model and further enhance your customer experience. We thank you in advance for your time. Please click the following hyperlink to complete the short survey: AT&T Select Accounts Customer Satisfaction Survey If you are not the correct person to take this survey would you please forward this email to the person you feel is best suited to complete it. Your company's feedback is important to AT&T and is intended to enhance your service and customer experience. We thank you in advance for your time and assistance. Sincerely, AT&T Select Accounts Team   You are subscribed as [EMAIL PROTECTED] To unsubscribe please click here.