Re: [Declude.JunkMail] Declude and Smartermail

[Darin Cox]

I think we should all expect a little slower resolution to issues with a beta product over the holidays...people do want to spend time with families after all... <grin> Darin.     ----- Original Message ----- From: Mailing Lists To: Declude.JunkMail@declude.com Sent: Wednesday, December 29, 2004 1:05 PM Subject: Re: [Declude.JunkMail] Declude and Smartermail Barry,   I did request a beta and you personally actually gave me the codes ): I wont post them here for obvious purposes.   I then filed a bug, actually Declude/SM didnt work at all on our lab server - tkt number is IGG-76544 opened on 12/20   On 12/23 tkt was updated by Declude, saying that there was an issue with 2.0b that could cause the problem I had posted in tkt,   On 12/27 I asked if a new executable had been uploaded, and was told no.   I hope this clarifies that I did indeed read the pre-Xmas post and did indeed follow those instructions.   I think there may be a communications problem within Declude (compare the tkt to this post):   Peter   ----- Original Message ----- From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> To: <Declude.JunkMail@declude.com> Sent: Wednesday, December 29, 2004 12:44 PM Subject: RE: [Declude.JunkMail] Declude and Smartermail > As I posted before Christmas: > ____________________ > Beta Trial Installs > > Issue - The availability of the Beta Trial software for Declude and > SmarterMail. > > We specified clearly in our email to all customers, posted on the Home page > of our web site and at the point of download the only permissible manner in > which we would accept participants for this important process. > > "Declude Beta Release for SmarterMail - For those of you who wish to try the > Beta version of Declude for SmarterMail please email [EMAIL PROTECTED] with > your name, organization, email address, email system host name, operating > system and telephone number and we will contact you. No keys will be issued > in the short term without going through this process." > > Resolution - We are now restricting all downloads to those who follow the > request procedures > ___________________ > > The issue still remains that customers did not follow the procedures so we > are emailing customers direct with the exe files necessary to install the > beta software. > > The exe is being updated each time we resolve an issue and it is more > appropriate to manage the process in this way. > > I hope this clarifies the position. > > Barry > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Mailing Lists > Sent: Wednesday, December 29, 2004 12:16 PM > To: Declude.JunkMail@declude.com > Subject: Re: [Declude.JunkMail] Declude and Smartermail > > Where is the beta download, it seems like it was removed last week from > download section. > > We signed up for beta testing, though SM and Declude didnt work at all for > us. According to Scott it was a known issue and new version was to be > uploaded that day. Am I missing something, I am really anxious to see if > this works out for us? > > Peter > > ----- Original Message ----- > From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> > To: <Declude.JunkMail@declude.com> > Sent: Wednesday, December 29, 2004 12:00 PM > Subject: RE: [Declude.JunkMail] Declude and Smartermail > > >> There should be NO production Declude/SmarterMail installations as we are >> still in Beta mode and we are not recommending anyone goes into full >> production until we have completely tested the software. >> >> We are carefully rolling out this beta version to avoid greater >> complications later on. >> >> Currently the software works almost identically in SmarterMail as in IMail >> except for the following Actions: >> >> MAILBOX - This uses an IMail specific function and the ROUTETO can be used >> instead. >> BOUNCEONLYIFYOUMUST - Not available now but we are looking into this. >> >> All customers who have registered for the beta will be contacted as their >> name comes to the top of the list or their operating system and >> configuration meets our testing needs. >> >> Barry >> >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] On Behalf Of Joshua Levitsky >> Sent: Wednesday, December 29, 2004 11:43 AM >> To: Declude.JunkMail@declude.com >> Subject: Re: [Declude.JunkMail] Declude and Smartermail >> >> Harry Palmer wrote: >> >>>> Does anyone actually have a production Smarter Mail/Declude server in >>> use? >>> >>> We have a production SmarterMail server hosting 27 sites with 1800+ >>> users. SmarterMail replaced IMail here on December 14, 2004. >>> SmarterMail performance has been very good. We tested Declude with >>> SmarterMail and identified some issues, so we are awaiting the next >>> release of Declude before deploying it on the production SmarterMail >>> server. >> >> Can I ask... (if you can't say it's ok)... does it hook in directly to >> SmarterMail and can do all the actions just like with IMail? Or is it an >> exe that runs when mail comes in and all it can do is delete mail? I'm >> using a scanner now that does ClamAV + SpamAssassin but all that can do >> really is delete mail .. nothing fancy. >> >> -Josh >> >> >> --- >> [This E-mail was scanned for viruses by Declude Virus >> (http://www.declude.com)] >> >> --- >> This E-mail came from the Declude.JunkMail mailing list.  To >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >> type "unsubscribe Declude.JunkMail".  The archives can be found >> at http://www.mail-archive.com. >> >> >> >> --- >> [This E-mail was scanned for viruses by Declude Virus >> (http://www.declude.com)] >> >> --- >> This E-mail came from the Declude.JunkMail mailing list.  To >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >> type "unsubscribe Declude.JunkMail".  The archives can be found >> at http://www.mail-archive.com. > > > --- > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > > --- > This E-mail came from the Declude.JunkMail mailing list.  To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail".  The archives can be found > at http://www.mail-archive.com. > > > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > > --- > This E-mail came from the Declude.JunkMail mailing list.  To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail".  The archives can be found > at http://www.mail-archive.com.