Robert,

 

I did that too, but we also had the web server to deal with and some servers within our building that we couldn’t connect to without going through ‘fake’ listings in our own DNS.  The long and short is that running my own DNS is an operational requirement unless we change internet providers and completely reconfigure our firewall to do NAT properly.

 

That still doesn’t explain why someone who is whitelisted still has some of their email caught.

 

Susan Duncan
Web/Communications Officer / Agent des Communications/web
Union of Taxation Employees / Syndicat des employées de l'Impôt
Tel: 613-235-6704 ext 240
Fax: 613-234-7290
e-mail:
[EMAIL PROTECTED]
http://www.ute-sei.org/

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert
Sent: June 6, 2005 5:38 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not

 

we just put our mail server ip in the hosts file.

 

just a mention.

 

robert

----- Original Message -----

From: Susan Duncan

Sent: Monday, June 06, 2005 5:12 PM

Subject: RE: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not

 

I fixed the DNS already.  As I said it was missing the MX record in my internal dns.  I need to run a separate DNS as the email server is behind the firewall and with the current configuration the only way for anyone internal to see the web or email server is to run my own mini dns.

 

06/01/2005 21:19:04 Q5E87000005DC5A1F Skipping E-mail from authenticated user [EMAIL PROTECTED]; whitelisted.

 

This is the only line in the declude log file pertaining to the first spool name.

 

06/01/2005 21:20:52 Q5EF114F40118D5BC L1 Message OK

06/01/2005 21:20:52 Q5EF114F40118D5BC Tests failed [weight=18]: CATCHALLMAILS=IGNORE IPNOTINMX=IGNORE MXRATE-BLOCK=WARN MAILFROM=WARN SUBJECTCHARS=WARN WEIGHT10=SUBJECT WEIGHT14=ROUTETO

06/01/2005 21:20:52 Q5EF114F40118D5BC Action(s) taken for [EMAIL PROTECTED] = IGNORE WARN SUBJECT ROUTETO  [LAST ACTION="">

 

These are the lines pertaining to the second spool name.

Susan Duncan
Web/Communications Officer / Agent des Communications/web
Union of Taxation Employees / Syndicat des employées de l'Impôt
Tel: 613-235-6704 ext 240
Fax: 613-234-7290
e-mail:
[EMAIL PROTECTED]
http://www.ute-sei.org/

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt
Sent: June 6, 2005 4:53 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] X-RBL-Warning // Whitelisted but not

 

Susan,



The double scanning seemed secondary to the problem at hand.  You should re-read my message for info about fixing DNS in order to solve the issue.



As far as the logs go, you are sending IMail logs and not the Declude JunkMail logs.  It would be best to also share your JunkMail log entries corresponding to the headers so one could better figure out what was going on.  Your IMail log seems to indicate that there were too many recipients in one message and that caused the Q file to exceed the allowed size.  That might have cut off parts of a recipient address or caused other issues.  Declude's logs would shed more light on this.



Matt

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