I have been having the same issue or incidents would be better
phrasing.

I have a busy server, 4000 + boxes plus many off-site scrubbing
services.

I have had three "incidents" in the past month, the first two were
directly related to smtp crashing and not restarting.

I have not had the smtp issue since installing HF2 for 8.2 .  Since that
point I have had one incident that was very different than the first
two.  There have been no SMTP warnings in event log, no SMTP error 1455
(out of memory) in logs since the HF2.

The only thing I could trace this one to is in the Declude logs.  The
logs indicated it could not move spam to hold directory.

This incident required a hard boot of the server, external access was
cut off.

Declude support has indicated they are seeing this as a possible issue.


Normally, I would not quote tech support on a list and I am not blaming
Declude for this issue.  But this may be very helpful towards resolution
of this issue:

"Chris,

We are currently looking into an issue where the HOLD directive does not
work properly. My first suspicion, since you have mentioned HOLD, is
that it is related to this same issue. It is possible that the hold
directory is not being created correctly or that the name being passed
to that routine is invalid.

David Franco-Rocha
Declude Technical Support"





Thanks,
 
Chris Patterson, CCNA
Network Engineer/Support Manager

 


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike Nice
Sent: Wednesday, June 08, 2005 2:16 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Insufficient system resources error

This is very interesting - Can you verify in the task manager that when
it hangs that the memory in use by SMTPd is 'normal'?  (7 to 20
Megabytes)

   I wouldn't be surprised by some type of logging problem.   I
occasionally 
see truncated/incomplete log lines in the file.   This would certainly
seem 
to be some sort of bug related to logging.



----- Original Message -----
From: "Rick Davidson" <[EMAIL PROTECTED]>
To: <Declude.JunkMail@declude.com>
Sent: Wednesday, June 08, 2005 1:36 PM
Subject: Re: [Declude.JunkMail] Insufficient system resources error


>
> I have been watching this thread and have been the victim of the SMTP 
> service failures (hangs really) but I do not get a Insufficient system

> resources error.
>
> I believe I have the problem traced to the SMTP logging, if I turn the

> SMTP logging off (yea I know... :) I no longer have SMTP failures. I 
> installed Kiwi syslogger and still had the same SMTP service failures 
> until I disabled the SMTP logging so it seems to be the SMTPD itself
and 
> not the built in logging services.
>
> would be interested to see if others could verify this, in the mean
time I 
> am opening a ticket with Ipswitch
>
> this definately is not a declude issue
>
> Rick Davidson
> National Systems Manager
> North American Title Group
> -
> ----- Original Message ----- 
> From: "Chris Patterson" <[EMAIL PROTECTED]>
> To: <Declude.JunkMail@declude.com>
> Sent: Friday, June 03, 2005 3:13 PM
> Subject: RE: [Declude.JunkMail] Insufficient system resources error
>
>
> I had the same problem with SMTP not being able to restart due to
> virtual memory according to the event log.  I had to reboot to gain
SMTP
> services.
>
> I have had another instance since applying HF2, but the SMTP portion
of
> the issue was not the same.  The event log did not indicate SMTP
> failures.
>
> I opened a ticket with Ipswitch but they blamed it on Declude, as
usual.
>
>
> Thanks,
>
> Chris Patterson, CCNA
> Network Engineer/Support Manager
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of John
Tolmachoff
> (Lists)
> Sent: Friday, June 03, 2005 2:13 PM
> To: Declude.JunkMail@declude.com
> Subject: RE: [Declude.JunkMail] Insufficient system resources error
>
> Update: Since installing Imail 8.20 HF2 last Saturday, the problem so
> far has not reoccurred.
>
> Any one else still having this problem?
>
> John T
> eServices For You
>
>
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