What is your daily total volume?

What server are you using for DNS?

What version of Imail?

What have you tried to tweak? (First thing that comes to my mind is AFTERJM
in the Virus.cfg file.)

Are you using the Default JunkMail configuration, or have you made changes?

John T
eServices For You

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> [EMAIL PROTECTED] On Behalf Of Will
> Sent: Thursday, July 28, 2005 6:36 AM
> To: Declude.JunkMail@declude.com
> Subject: [Declude.JunkMail] Declude Woes
> 
> A number of years ago I purchased Declude and ultimately abandoned it
> due to the crippling problem that would leave our spool directory
> overfilled with mail and a mail server that was delivering mail late.
> Sometimes up to 24 to 48 hours late in the worst cases.
> 
> Last year I decided to give Declude a chance again and repurchased the
> software upgrade.  It's been over a year now and I still have the same
> problem.  It's killing me.  Declude will create an overflow directory
> and mail will just pile up, customers will get angry, and we look the
> fool.  I have spoken with Declude support about this and they had me
> change a value in my virus.cfg to "MAXATONCE 1".  I still see a number
> of declude.exe processes when the overflow directory comes into use and
> the overflow directory is never used when I disable Declude.
> 
> Right now, my mail server is a couple hours behind with over a hundred
> thousand messages in cue.  I have disabled Declude so the server can
> catch up, but I still want antivirus and spam protection.  I am all out
> of ideas and resources.  I had thought the antivirus was taking too long
> to process at one point and my last concern was that DNS resolution was
> not fast enough for the SPAM tests, however, when enabled, the Imail
> integrated black lists resolve fast enough that I do not see this
> problem.
> 
> Does anyone have any suggestions?  Or better yet experience with this
> issue and know of a cause or resolution.  I've grown to fear the
> overflow directory and I would have thrown out Declude already if not
> for the lack of chatter about this issue on the list.
> 
> Will
> 
> 
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