I've found a few Declude bugs and other problems when running in the
smartermail environment.  

1) Declude leaves directories with names such as 6432144091.vir in the
SPOOL/PROC overflow directory and it NEVER goes back and removes these
directories or cleans them up.  I have to manually delete the .vir
directories.

2) Orphaned files.  I have found files in the SPOOL/PROC directory where the
.EML extension has been renamed to .EM$ and there is no matching .HDR file.
These stay until I delete the orphans.   I currently have a file in my SPOOL
directory called X6432144091.EML with no matching .HDR file - which means
its an orphan file too.

3) The PROC overflow directory is being populated with files even when the
server is under very low utilization.  This, in my opinion, portends major
performance problems ahead of us when the server is under a high load.  I
don't see any tuning parameters available which allow me to tweak under what
circumstances the PROC directory is utilized.  I have a dual processor
server with 2 gig of RAM on it and I should not be forced to the same
limitations as someone with a single processor server.  This process needs
to be tunable.

4) This morning I had about 100 files in the SPOOL/PROC directory.  I had to
manually copy them to the SPOOL directory for processing.  Once I moved
them, the new files being placed into the PROC directory would automatically
move back to the SPOOL directory for processing.  So it appears that there
is some situation where Declude forgets about some files in the SPOOL/PROC
directory and never goes back and moves them back to the SPOOL.  I can set
up a script to do this (and delete the .vir folders too) every 15 minutes
but I shouldn't have to do that.

5) This morning I had 45 spam emails in my in-box that had no header records
indicating that they were ever processed by Declude.  Apparently there is
some situation where Declude doesn't process messages.  I haven't yet
figured out how or why this may be happening.  I'll do more research to see
what I can find.

I am hoping that support will get with me ASAP and that together we can
identify the cause of these problems and make some enhancements to Declude
which will make it more smartemail friendly.



 





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