I dislike generalizing about anything but I do have to say that people on AOL are a real pain in the ass.
I have had people tell me that they thought the "report as spam" icon was how you delete email. AOLers will register for my web based discussion forum and they will elect to receive an email reply when someone responds to a message that they post in the forum. Each message has info on how to turn off messaging if they don't want the email. Yet they still report the email as spam even though the choice of receiving the email is their choice to make. The only real solution you have is to tag each email with the users email address somewhere in the body. Generally something like, "you are subscribed as [EMAIL PROTECTED]" message in the footer works well. Then when the AOL TOS report comes in you can see who initiated the spam report and then you can delete them from the list. > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- > [EMAIL PROTECTED] On Behalf Of Darin Cox > Sent: Wednesday, September 28, 2005 7:07 PM > To: Declude.JunkMail@declude.com > Subject: Re: [Declude.JunkMail] OT:AOL report spam - add a tool? > > I think what someone's trying to say is to add information to the header > to > help in identifying the person reporting the spam so they can be removed > from her distribution list. While you can add ALLRECIPS via Declude's > headers, probably the best thing is to add the spoolname so you're not > revealing BCC names. It will require you finding it in the logs to > identify > the person reporting as spam, but it's better than nothing. Recipient > domain is another possibility. > > The best solution is to get her moved to a newsletter mailing system that > includes a personalized link in the body of the email for unsubscription. > That way, when you get one reported to you via the feeback loop you can > just > click the link to remove them. > > It's a never-ending process, but you can minimize the pain...<g> > > Darin. > > > ----- Original Message ----- > From: "Marc Catuogno" <[EMAIL PROTECTED]> > To: <Declude.JunkMail@declude.com> > Sent: Wednesday, September 28, 2005 7:52 PM > Subject: [Declude.JunkMail] OT:AOL report spam - add a tool? > > > I have an agent who is sending out a stupid e-mail letter every Friday. I > have set up the AOL feedback loop and two to three people report her as > spam > every week. I don't know what AOL's tolerance is, but I really don't want > to get listed by them again. > > SOMEONE at AOL told her this: > > IT person - add a tool to header to notify use when mail list hits spam - > > Anyone ever hear of such a thing??? If it is possible I'd like to set it > up > before I tell her she can't send the messages anymore an piss off one of > our > top agents. > > Marc > > > > > --- > [This E-mail scanned for viruses by Declude Virus] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > --- > [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
