I encountered a new wrinkle in the problem. Since I am running with AVAFTERJM, there was a copy of Netsky.J that was identified as spam, but it came through anyway since Declude was unable to move the file to hold.
I have my Command timeout and Command-line timeout both set to 300 as recommended by Declude support. I got the following advice from SmarterTools support: > If Declude thinks that SmarterMail is acting on the emails too early, then > you may wish to > increase the Delivery Delay (the time SmarterMail waits for 3rd party apps > to do what they > do) from Declude's recommended setting of 1 second to our recommended > setting of 20-30 > seconds. None of these settings changes stopped the problem. For now I guess I'll reset AVAFTERJM to OFF until I can find an answer to this. -------- Original Message -------- > From: "David Barker" <[EMAIL PROTECTED]> > Sent: Tuesday, September 27, 2005 6:12 PM > To: Declude.JunkMail@declude.com > Subject: RE: [Declude.JunkMail] opening a ticket with Declude support > > It looks like SmarterMail may be grabbing the message before Declude can > move it or make the changes needed, which seems to be a lot of the type > problems you are facing. I would suggest trying the 3.0 release, if this > solves your problem great if not it is always easy to revert to 2.0.6.16 by > stopping the decludeproc service and renaming the declude.exe. > > If you are going to do an upgrade be sure to read the instructions. > > David Barker > www.declude.com > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Gary Steiner > Sent: Tuesday, September 27, 2005 6:06 PM > To: Declude.JunkMail@declude.com > Subject: RE: [Declude.JunkMail] opening a ticket with Declude support > > David, > > As per our past off-the-list discussion, I had re-lowered the times to 120, > but when this sudden increase of spam occurred yesterday, I raised them back > up to 300. It doesn't seem to have had any effect. > > Gary > > > -------- Original Message -------- > > From: "David Barker" <[EMAIL PROTECTED]> > > Sent: Tuesday, September 27, 2005 6:01 PM > > To: Declude.JunkMail@declude.com > > Subject: RE: [Declude.JunkMail] opening a ticket with Declude support > > > > Gary, > > > > Are your timings in your SmarterMail (command line time out) and > > (command > > timeout) set to 300 or have you lowered the time? > > > > David Barker > > www.declude.com > > > > > > > > > --- [This E-mail scanned for viruses by Declude Virus] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
