What exact version are you running? SmarterMail or IMail? We run SmarterMail now and worked with David on a fix for the AutoWhitelist problem. I think it made it into production in 3.0.5.18.
Evans Martin http://www.martek.net iPlus Info Browser - IPB's IMail Migration Tool, password browser, reporting suite make IPlus Info Browser something no IMail administrator should be without. http://www.martek.net/Default.aspx?tabid=96 > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- > [EMAIL PROTECTED] On Behalf Of Bill Green dfn Systems > Sent: Thursday, December 01, 2005 12:34 PM > To: declude.junkmail@declude.com > Subject: [Declude.JunkMail] Autowhitelist not working > > My Autowhitelist appears to have stopped working. Customers email has > started to go to the spam folder even though the sending email address is > in > their WebMail Contacts List. > > I don't know at this point exactly when this problem began, but it is > recent. I upgraded from 1.82 to 3.0 about 2 weeks ago, but I don't know if > it's related. > > Looking at the logs, it appears the email is being treated as if > autowtitelist isn't on. I've double checked my global config to ensure it > is. > > Has anyone encountered this before? > > Bill G > > > --- > [This E-mail scanned for viruses by Declude EVA] > > --- > [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > --- > [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
