I was not knocking Imail 2006, I was merely listing the problems we had
with the upgrade and made a suggestion for waiting.
3. I'm not sure what you mean by "Widely known." I don't recall seeing
it here. (Not that I expected to) or anything in the product
announcement I received as saying anything about it. I see nowhere in
the documentation (Overview Guide, Getting Started Guide) that says that
it was "replaced." All I see is that IIS is used. Kind of hard to let
your clients know via e-mail that they can't access their e-mail in the
usual way anymore. I was dealing with phone calls all day.
5. Again, The documentation I read said that contacts were imported. Not
that only "correctly formated" contacts were imported. If it worked in
the last version, I assume that it "should" work in the new. If not, let
us know. During the import process it could have given a message me to
this case. Then I could have gone through everyone's aliases.txt file to
look for errors. Which I eventually had to do by just creating a name
based on the first part of the e-mail address.
7. I stated that I had not reported this to "Declude" yet. And, I know
this is a past issue but it only started for me after upgrading to 2006.
10. I would still like to be able to see the headers like in the past.
And see how many delivery attempts have been made for a specific message.
9 & 11. As I stated I am just reporting everything I experienced. I do
not subscribe to the Imail list because of the sheer volume I
experienced in the past.
I know it may be my fault for not searching the mailing lists, checking
the forums, etc. before upgrading but I would assume that most smaller
companies don't have the time to go "looking" for problems before
upgrading. What if this was a first time purchase/install? I feel sorry
for that individual.
We are a small company <100 users so a testing environment is not
feasible. Yes we did have backups but the fact that the only critical
non-functioning part was the webmail sending we did not see a need to
revert back until contacting Ipswitch customer support. Which fixed the
problem.
As I said, I'm not knocking it. Just making people aware of areas I was
not aware of before upgrading.
John Olden
Systems Administrator
Champaign Park District
217.398.2550 - voice
217.355.8421 - fax
217.398.2589 ext. 145 - voicemail
John T (Lists) wrote:
3. Duh, that was widely known and is contained in the documentation.
5. Makes sense. Have to have required fields non-blank to migrate.
7. This is Declude issue, not an Imail issue. This is a known issue and
Declude has stated that it will be fixed in a future release.
9. Yep, disabling that can lead to some problems.
10. To a point, I can understand that as it has been reported to have
problems with viewing a message at the same time the Queue Manger does a
timed batch run.
11. Has been reported and reviewed on the Imail list.
Since this is a major upgrade, you did do testing first, correct? Or at
least make a full back or image of the server for a fall back plan?
John T
eServices For You
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
[EMAIL PROTECTED] On Behalf Of John Olden
Sent: Tuesday, December 13, 2005 2:49 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Declude and IMail 2006
We upgraded to 2006 late last week. What a nightmare. :-\
We had a lot of problems and I have some complaints about the reduced
functionality they (Ipswitch) neglected to tell us about before upgrading.
1. Old Imail administrator program no longer used. Web administration
should have been in addition to, not in place of.
2. No message print button in webmail.
3. Webmail does not use port 8383 anymore. It integrates with IIS.
4. List administration is not part of the regular webmail page. Requires
you to go to a different administration page.
5. Users contacts without names are not imported.
6. Had to have all users change their e-mail client settings so they
could post to mailing lists.
7. Picked up a problem with Declude confirm. List subscriptions are not
working. User gets confirm message but is not added after reply. Haven't
had time to report this one.
8. Spell check does not work in Firefox.
9. "Disable SMTP AUTH Reporting" was preventing webmail users from
sending messages. Was on hold with them for 1.5 hrs before they found
that one.
10. Cannot view individual messages in queue in Web Administration. It
only show totals and has a "Send All" button.
11. Had to enable Imap for webmail users.
12. Help file and PDFs from website are minimal.
Those are the ones that I can remember off the top of my head.
My suggestion, wait until there are a couple of updates before upgrading.
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