This should be dealt with. Can't say I'm impressed that I have to rely on Windows to restart Declude after it crashes which now seems to be happening about 1/2 a dozen times each day.
You would think that this would take priority to almost everything else. In fairness to Declude I haven't yet contacted them directly about this. Speaking of which, I should probably do so now. Mark Strother -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Don Brown Sent: Tuesday, August 29, 2006 11:26 AM To: Mark Strother Subject: Re: [Declude.JunkMail] Declude Crashes I see the dame thing from time to time - almost every day . . . . Monday, August 28, 2006, 6:47:51 PM, Mark Strother <[EMAIL PROTECTED]> wrote: MS> MS> MS> MS> Does anyone else have problems with Declude crashing? Several MS> times each day I see the following in our application event logs: MS> MS> MS> MS> Reporting queued error: faulting application decludeproc.exe, MS> version 0.0.0.0, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x00032335. MS> MS> MS> MS> Followed by this in the system logs: MS> MS> MS> MS> The Decludeproc service terminated unexpectedly. It has done MS> this 1 time(s). The following corrective action will be taken in MS> 1 milliseconds: Restart the service. MS> MS> MS> MS> It seems as though Declude restarts fine and we dont seem to MS> suffer any ill effects but Id like to see it resolved. Were MS> processing a fair volume of mail, 100,000+ messages per day. Were MS> running Declude 4.3.7 with Sniffer but I can rule out Sniffer as MS> being the issue as I disabled it temporarily and still saw these errors. MS> MS> MS> Mark Strother MS> Pacific Online MS> Phone: 604-638-6010 ext. 222 MS> Fax: 604-638-6020 MS> Toll Free: 1-877-503-9870 MS> http://www.pacificonline.com MS> MS> MS> MS> MS> MS> MS> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Craig Edmonds MS> Sent: Monday, August 28, 2006 2:41 PM MS> To: declude.junkmail@declude.com MS> Subject: RE: [Declude.JunkMail] some emails being marked with MS> **spam** despite being authenticated MS> Importance: High MS> Sensitivity: Confidential MS> MS> MS> MS> MS> Thanks John, MS> MS> MS> MS> I had the log mode set to high, debug seems to show a lot more detail. MS> MS> MS> MS> Anything in particular I should look out for? (in debug mode the MS> log can chuck out more than 300 lines!!!) MS> MS> MS> MS> MS> MS> Kindest Regards MS> Craig Edmonds MS> 123 Marbella Internet MS> W: www.123marbella.com MS> E : [EMAIL PROTECTED] MS> MS> MS> MS> MS> MS> LEGAL DISCLAIMER - This message may contain confidential, MS> proprietary or legally privileged information and is intended only MS> for the use of the addressee named above. If you are not the MS> intended recipient of this message you are hereby informed that MS> you must not use, disseminate, copy it in any form or take any MS> action in reliance on it. If you have received this message in MS> error please delete it and any copies of it and notify it to the sender. MS> MS> MS> MS> MS> MS> AVISO LEGAL - Este mensaje puede contener informacion MS> confidencial, en propiedad o legalmente protegida y esta dirigida MS> unicamente para el uso de la persona destinataria. Si usted no es MS> la persona destinataria de este mensaje, por la presente se le MS> comunica que no debe usar, difundir, copiar de ninguna forma, ni MS> emprender ninguna accion en relacion con ella. MS> MS> MS> MS> MS> MS> MS> MS> MS> MS> MS> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists) MS> Sent: Monday, August 28, 2006 7:25 PM MS> To: declude.junkmail@declude.com MS> Subject: RE: [Declude.JunkMail] some emails being marked with MS> **spam** despite being authenticated MS> Sensitivity: Confidential MS> MS> You need to review the log lines of a message that was marked, not one that shows Whitelisted. MS> MS> MS> MS> Preferably, the log should be in debug mode. MS> MS> MS> MS> MS> John T MS> MS> eServices For You MS> MS> MS> MS> "Seek, and ye shall find!" MS> MS> MS> MS> MS> MS> -----Original Message----- MS> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Craig Edmonds MS> Sent: Monday, August 28, 2006 9:45 AM MS> To: declude.junkmail@declude.com MS> Subject: [Declude.JunkMail] some emails being marked with MS> **spam** despite being authenticated MS> Importance: High MS> Sensitivity: Confidential MS> MS> MS> MS> MS> Hi All, MS> MS> MS> MS> MS> MS> MS> MS> I have a strange problem with a client who has complained that MS> **spam** is being put in the subject line of his outgoing emails. MS> MS> MS> MS> MS> MS> MS> MS> A quick check on the server logs (the declude logs) confirms that MS> some of his emails are being passed through the spam tests and MS> others are being whitelisted becasue he is an authenticated user. MS> MS> MS> MS> MS> MS> MS> MS> example (Skipping E-mail from authenticated user MS> [EMAIL PROTECTED]@mydomain.com; whitelisted) MS> MS> MS> MS> MS> MS> MS> MS> I have checked his machine and he has everything set up perfectly MS> including smtp authentication etc. MS> MS> MS> MS> MS> MS> MS> MS> Why would some email be run through declude and other not? MS> MS> MS> MS> MS> MS> MS> MS> I am using IMAIL 8.11, Declude 4 (security suite) MS> MS> MS> MS> MS> MS> MS> Kindest Regards MS> Craig Edmonds MS> 123 Marbella Internet MS> W: www.123marbella.com MS> MS> MS> MS> MS> MS> MS> MS> MS> --- MS> This E-mail came from the Declude.JunkMail mailing list. To MS> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and MS> type "unsubscribe Declude.JunkMail". The archives can be found MS> at http://www.mail-archive.com. MS> --- MS> This E-mail came from the Declude.JunkMail mailing list. To MS> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and MS> type "unsubscribe Declude.JunkMail". The archives can be found MS> at http://www.mail-archive.com. MS> MS> MS> MS> --- MS> This E-mail came from the Declude.JunkMail mailing list. To MS> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and MS> type "unsubscribe Declude.JunkMail". The archives can be found MS> at http://www.mail-archive.com. MS> --- MS> This E-mail came from the Declude.JunkMail mailing list. To MS> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and MS> type "unsubscribe Declude.JunkMail". The archives can be found MS> at http://www.mail-archive.com. ---- Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364 Fax: (972) 788-5049 ---- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
