I've turned on verbose logging and it appears that the "listen on all IPs" option did not work. But here is a better log snippet:

10:08 15:32 SMTPD(b01501a7000002f1) [192.168.0.4] connect 64.121.33.15 port 5672
10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] EHLO [192.168.1.110]
10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] AUTH
10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] AUTH
10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] AUTH
10:08 15:32 SMTPD(b01501a7000002f1) Authenticated [EMAIL PROTECTED], session treated as local. 10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] MAIL FROM:<[EMAIL PROTECTED]> 10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] RCPT TO:<[EMAIL PROTECTED]>
10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] DATA
10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] d:\imail\spool\Db01501a7000002f1.SMD 558 10:08 15:32 SMTP-(0000000000000000) Info - Adding Queue file d:\imail\spool\qb01501a7000002f1.smd 10:08 15:32 SMTP-(b01501a7000002f1) processing d:\imail\spool\qb01501a7000002f1.smd 10:08 15:32 SMTP-(b01501a7000002f1) [x] looking up healthnet.com in HOSTS and MX 10:08 15:32 SMTP-(b01501a7000002f1) Info - Adding healthnet.com to DNS cache - TTL = 1724 10:08 15:32 SMTP-(b01501a7000002f1) [Att-Blk] Got Attachment Blocking Host Info for Rogersbenefit.com
10:08 15:32 SMTP-(b01501a7000002f1) Trying healthnet.com (0)
10:08 15:32 SMTP-(b01501a7000002f1) [x] Connecting socket to service <SMTP> on host <healthnet.com> using protocol <tcp> 10:08 15:32 SMTP-(b01501a7000002f1) [x] using source IP for Rogersbenefit.com [192.168.0.4]
10:08 15:32 SMTP-(b01501a7000002f1) Info - Found healthnet.com in DNS Cache
10:08 15:32 SMTP-(b01501a7000002f1) Connect healthnet.com [204.107.47.187:25] (1) 10:08 15:32 SMTP-(b01501a7000002f1) 421 Service not available, closing transmission channel
10:08 15:32 SMTP-(b01501a7000002f1) SMTP_DELIV_FAILED
10:08 15:32 SMTP-(b01501a7000002f1) >QUIT
10:08 15:32 SMTP-(b01501a7000002f1)
10:08 15:32 SMTP-(b01501a7000002f1) [u] closing socket (u)
10:08 15:32 SMTP-(b01501a7000002f1) requeuing d:\imail\spool\qb01501a7000002f1.smd R0 T1 10:08 15:32 SMTP-(b01501a7000002f1) finished d:\imail\spool\qb01501a7000002f1.smd status=3


Does this help?




Kevin Rogers wrote:
FYI -

I just noticed that on the SMTP Advanced tab of Imail, the option to "Enable SMTP to Listen On All IP's" was NOT selected. I'm not sure if this could've been the problem, but I've now selected that option and will watch the logs.

Kevin


Darrell ([EMAIL PROTECTED]) wrote:
Your "A" / "PTR" records look fine.

mail.rogersbenefit.com. 7200    IN      A       207.47.22.58
58.22.47.207.in-addr.arpa. 86288 IN     PTR     mail.rogersbenefit.com

Your listed in one RBL - "backscatter" so it would seem that it should not be related to spam.

Can you post a more detailed smtp log for the 6863023f00005c41 transaction. This would help more. You can xxxx out any addresses etc to prevent harvesting..

Darrell
----------------------------------
Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers.


Kevin Rogers wrote:
I'm not sure if this is the right place to post this issue, but here goes:

We recently upgraded our server (to Server2003 - running Imail. 8.21, Declude 4.3) and we're getting a lot of delivery failures to specific domains. It looks like the error we used to get before we had a PTR record setup correctly - certain domains refusing to connect with us. But I believe our PTR record is setup correctly. We upgraded our server, and so it has a different local IP address, but the same external IP, so our PTR record shouldn't have to change. The domain is rogersbenefit.com

The errors in the imail log look like this:
10:08 13:20 SMTP-(57f5021f00004794) Trying LifeWiseHealth.com (0)
10:08 13:20 SMTP-(5b95020600004c35) Trying healthnet.com (0)
10:08 13:20 SMTP-(66fa00000818097c) Trying healthnet.com (0)
10:08 13:20 SMTP-(5939023700004927) Trying healthnet.com (0)
10:08 13:20 SMTP-(69ac021800005d9b) Trying taylorjohnsongroup.com (0)
10:08 13:20 SMTP-(64bd009a000057db) Trying heiworld.com (0)

and end like this:

10:08 13:20 SMTP-(6863023f00005c41) 421 Service not available, closing transmission channel
10:08 13:20 SMTP-(6863023f00005c41) SMTP_DELIV_FAILED
10:08 13:20 SMTP-(6863023f00005c41) >QUIT

I can ping our DNS servers fine.

Any ideas?

Thanks - Kevin


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