Your router may NAT the old IP (192.168.0.3) to a public IP address, but it may not NAT the new IP (192.168.0.4) to a public IP address.
Can you disable the old box and change the new box to use the old IP (192.168.0.3) or verify in your router that the new IP (...4) is properly NAT'ed to a public IP address? Tuesday, October 9, 2007, 3:05:59 AM, Kevin Rogers <[EMAIL PROTECTED]> wrote: KR> We're not using any Windows-based NAT service that I'm aware of - we're KR> just using the NAT capabilities of our humble Linksys BEFSX41 router. KR> Which is how we had the old server setup (192.168.0.3). And so I just KR> switched the Port Forwarding to the new server (192.168.0.4) and kept KR> the rest the same. The old server didn't have the Routing and Remote KR> Access service running at all (which is the service for setting up KR> Windows-based NAT, right?) And the new one has that disabled as well. KR> Seems like there's something really simple that I've completely KR> forgotten to do and hopefully you guys will clue in on it. KR> Matt wrote: >> Kevin, >> >> I haven't followed this thread much, but it seems fairly obvious what >> the the problem is related to. >> >> When your server is connecting to the recipient's server, it fails to >> establish a connection with that server. This log line indicates the >> likely source of the problem: >> >> 10:08 20:18 SMTP-(f300018900000106) [x] using source IP for >> Rogersbenefit.com [192.168.0.4] >> >> While you might be doing NAT on your network, it doesn't appear that >> this is the case here, and the failure is probably being caused by >> your server thinking that it needs to send E-mail for >> rogersbenefit.com from a private IP, and it is unable to make a >> connection since that IP isn't routable across the Internet, and you >> are either not NATing and IMail is misconfigured for this domain, or >> your NATing is not set up properly. >> >> You need to check the configuration for this domain and make sure that >> it is bound to a public IP or if a virtual domain, that the server's >> primary domain is bound to a public IP address...or if you are NATing, >> you need to check this configuration in your router. I suppose that >> IMail might be screwy, but you should start with those choices. >> >> Note that your first log sample shows that you were properly resolving >> the recipient's MX records, and at least in my test from a second ago, >> their primary MX server is answering just fine. >> >> Matt >> >> >> >> >> Kevin Rogers wrote: >>> >>> OK - I turned that off and restarted the SMTP and QManager services. >>> I then tried to send an email to healthnet.com again (one of about 15 >>> domains that I've noticed this problem with) and it still did not go >>> through. (By the way, why is it displaying the AUTH three times like >>> that?) >>> >>> My SMTP settings are: >>> Default Mail Host: localhost >>> Domain Name Server address: 207.47.4.2 207.47.2.178 (these are 2 >>> provided by my connection provider - I am not attempting to use my >>> local DNS yet) >>> Enable TLS is checked (nothing else is on the main screen) >>> >>> Security Tab: >>> No mail relay >>> Allow remote mail to local groups & Allow remote view of local groups >>> & Auto-deny possible hack attempts are all checked - nothing else >>> >>> Advanced Tab: >>> Delivery App: d:\imail\Declude.exe >>> Enable SMTP TO Listen On All IPs is checked. the rest is pretty >>> standard. >>> >>> QManager settings: >>> DNS Cache is now disabled. >>> I have enabled Failed Domain Skipping (Max entries 500 - skip time 30) >>> >>> Log snippet >>> >>> 10:08 20:18 SMTPD(f300018900000106) [192.168.0.4] connect >>> 64.121.33.15 port 6609 >>> 10:08 20:18 SMTPD(f300018900000106) [64.121.33.15] EHLO [192.168.1.110] >>> 10:08 20:18 SMTPD(f300018900000106) [64.121.33.15] AUTH >>> 10:08 20:18 SMTPD(f300018900000106) [64.121.33.15] AUTH >>> 10:08 20:18 SMTPD(f300018900000106) [64.121.33.15] AUTH >>> 10:08 20:18 SMTPD(f300018900000106) Authenticated >>> [EMAIL PROTECTED], session treated as local. >>> 10:08 20:18 SMTPD(f300018900000106) [64.121.33.15] MAIL >>> FROM:<[EMAIL PROTECTED]> >>> 10:08 20:18 SMTPD(f300018900000106) [64.121.33.15] RCPT >>> TO:<[EMAIL PROTECTED]> >>> 10:08 20:18 SMTPD(f300018900000106) [x] looking up healthnet.com in >>> HOSTS >>> 10:08 20:18 SMTPD(f300018900000106) [64.121.33.15] DATA >>> 10:08 20:18 SMTPD(f300018900000106) [64.121.33.15] >>> d:\imail\spool\Df300018900000106.SMD 759 >>> 10:08 20:18 SMTP-(f300018900000106) processing >>> d:\imail\spool\qf300018900000106.smd >>> 10:08 20:18 SMTP-(f300018900000106) [x] looking up healthnet.com in >>> HOSTS and MX >>> 10:08 20:18 SMTP-(f300018900000106) [Att-Blk] Got Attachment Blocking >>> Host Info for Rogersbenefit.com >>> 10:08 20:18 SMTP-(f300018900000106) Trying healthnet.com (0) >>> 10:08 20:18 SMTP-(f300018900000106) [x] Connecting socket to service >>> <SMTP> on host <healthnet.com> using protocol <tcp> >>> 10:08 20:18 SMTP-(f300018900000106) [x] using source IP for >>> Rogersbenefit.com [192.168.0.4] >>> 10:08 20:18 SMTP-(f300018900000106) Connect healthnet.com >>> [204.107.47.187:25] (1) >>> 10:08 20:18 SMTP-(f300018900000106) 421 Service not available, >>> closing transmission channel >>> 10:08 20:18 SMTP-(f300018900000106) SMTP_DELIV_FAILED >>> 10:08 20:18 SMTP-(f300018900000106) >QUIT >>> 10:08 20:18 SMTP-(f300018900000106) >>> 10:08 20:18 SMTP-(f300018900000106) [u] closing socket (u) >>> 10:08 20:18 SMTP-(f300018900000106) requeuing >>> d:\imail\spool\qf300018900000106.smd R0 T1 >>> 10:08 20:18 SMTP-(f300018900000106) finished >>> d:\imail\spool\qf300018900000106.smd status=3 >>> >>> Thanks for your help. >>> >>> >>> >>> John T (lists) wrote: >>>> Are you using DNS caching, turn that off. It is on the QueueManger >>>> service >>>> properties. >>>> >>>> John T >>>> >>>>> -----Original Message----- >>>>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of >>>>> Kevin >>>>> >>>> Rogers >>>> >>>>> Sent: Monday, October 08, 2007 4:37 PM >>>>> To: declude.junkmail@declude.com >>>>> Subject: Re: [Declude.JunkMail] SMTP_DELIV_FAILED >>>>> >>>>> I can ping yahoo.com. These errors are happening all the time. They >>>>> are occuring only with specific recipient domains - not all domains. >>>>> Incoming traffic appears normal even from these domains. >>>>> >>>>> >>>>> Richard Lyon wrote: >>>>> >>>>>> As a test, try ping something on the Internet when you see this >>>>>> delivery message. Like Yahoo.com. >>>>>> >>>>>> >>>>>> On Oct 8, 2007, at 6:52 PM, Kevin Rogers wrote: >>>>>> >>>>>> >>>>>>> I've turned on verbose logging and it appears that the "listen on >>>>>>> all >>>>>>> IPs" option did not work. But here is a better log snippet: >>>>>>> >>>>>>> 10:08 15:32 SMTPD(b01501a7000002f1) [192.168.0.4] connect >>>>>>> 64.121.33.15 port 5672 >>>>>>> 10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] EHLO >>>>>>> [192.168.1.110] >>>>>>> 10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] AUTH >>>>>>> 10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] AUTH >>>>>>> 10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] AUTH >>>>>>> 10:08 15:32 SMTPD(b01501a7000002f1) Authenticated >>>>>>> [EMAIL PROTECTED], session treated as local. >>>>>>> 10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] MAIL >>>>>>> FROM:<[EMAIL PROTECTED]> >>>>>>> 10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] RCPT >>>>>>> TO:<[EMAIL PROTECTED]> >>>>>>> 10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] DATA >>>>>>> 10:08 15:32 SMTPD(b01501a7000002f1) [64.121.33.15] >>>>>>> d:\imail\spool\Db01501a7000002f1.SMD 558 >>>>>>> 10:08 15:32 SMTP-(0000000000000000) Info - Adding Queue file >>>>>>> d:\imail\spool\qb01501a7000002f1.smd >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) processing >>>>>>> d:\imail\spool\qb01501a7000002f1.smd >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) [x] looking up healthnet.com in >>>>>>> HOSTS and MX >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) Info - Adding healthnet.com to >>>>>>> DNS cache - TTL = 1724 >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) [Att-Blk] Got Attachment >>>>>>> Blocking >>>>>>> Host Info for Rogersbenefit.com >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) Trying healthnet.com (0) >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) [x] Connecting socket to service >>>>>>> <SMTP> on host <healthnet.com> using protocol <tcp> >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) [x] using source IP for >>>>>>> Rogersbenefit.com [192.168.0.4] >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) Info - Found healthnet.com in >>>>>>> DNS >>>>>>> Cache >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) Connect healthnet.com >>>>>>> [204.107.47.187:25] (1) >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) 421 Service not available, >>>>>>> closing transmission channel >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) SMTP_DELIV_FAILED >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) >QUIT >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) [u] closing socket (u) >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) requeuing >>>>>>> d:\imail\spool\qb01501a7000002f1.smd R0 T1 >>>>>>> 10:08 15:32 SMTP-(b01501a7000002f1) finished >>>>>>> d:\imail\spool\qb01501a7000002f1.smd status=3 >>>>>>> >>>>>>> >>>>>>> Does this help? >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Kevin Rogers wrote: >>>>>>> >>>>>>>> FYI - >>>>>>>> >>>>>>>> I just noticed that on the SMTP Advanced tab of Imail, the >>>>>>>> option to >>>>>>>> "Enable SMTP to Listen On All IP's" was NOT selected. I'm not sure >>>>>>>> if this could've been the problem, but I've now selected that >>>>>>>> option >>>>>>>> and will watch the logs. >>>>>>>> >>>>>>>> Kevin >>>>>>>> >>>>>>>> >>>>>>>> Darrell ([EMAIL PROTECTED]) wrote: >>>>>>>> >>>>>>>>> Your "A" / "PTR" records look fine. >>>>>>>>> >>>>>>>>> mail.rogersbenefit.com. 7200 IN A 207.47.22.58 >>>>>>>>> 58.22.47.207.in-addr.arpa. 86288 IN PTR >>>>>>>>> >>>> mail.rogersbenefit.com >>>> >>>>>>>>> Your listed in one RBL - "backscatter" so it would seem that it >>>>>>>>> should not be related to spam. >>>>>>>>> >>>>>>>>> Can you post a more detailed smtp log for the 6863023f00005c41 >>>>>>>>> transaction. This would help more. You can xxxx out any >>>>>>>>> addresses >>>>>>>>> etc to prevent harvesting.. >>>>>>>>> >>>>>>>>> Darrell >>>>>>>>> ---------------------------------- >>>>>>>>> Check out http://www.invariantsystems.com for utilities for >>>>>>>>> Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue >>>>>>>>> Monitoring, SURBL/URI integration, MRTG Integration, and Log >>>>>>>>> Parsers. >>>>>>>>> >>>>>>>>> >>>>>>>>> Kevin Rogers wrote: >>>>>>>>> >>>>>>>>>> I'm not sure if this is the right place to post this issue, but >>>>>>>>>> here goes: >>>>>>>>>> >>>>>>>>>> We recently upgraded our server (to Server2003 - running Imail. >>>>>>>>>> 8.21, Declude 4.3) and we're getting a lot of delivery >>>>>>>>>> failures to >>>>>>>>>> specific domains. It looks like the error we used to get before >>>>>>>>>> we had a PTR record setup correctly - certain domains refusing to >>>>>>>>>> connect with us. But I believe our PTR record is setup >>>>>>>>>> correctly. We upgraded our server, and so it has a different >>>>>>>>>> local IP address, but the same external IP, so our PTR record >>>>>>>>>> shouldn't have to change. The domain is rogersbenefit.com >>>>>>>>>> >>>>>>>>>> The errors in the imail log look like this: >>>>>>>>>> 10:08 13:20 SMTP-(57f5021f00004794) Trying LifeWiseHealth.com (0) >>>>>>>>>> 10:08 13:20 SMTP-(5b95020600004c35) Trying healthnet.com (0) >>>>>>>>>> 10:08 13:20 SMTP-(66fa00000818097c) Trying healthnet.com (0) >>>>>>>>>> 10:08 13:20 SMTP-(5939023700004927) Trying healthnet.com (0) >>>>>>>>>> 10:08 13:20 SMTP-(69ac021800005d9b) Trying taylorjohnsongroup.com >>>>>>>>>> >>>> (0) >>>> >>>>>>>>>> 10:08 13:20 SMTP-(64bd009a000057db) Trying heiworld.com (0) >>>>>>>>>> >>>>>>>>>> and end like this: >>>>>>>>>> >>>>>>>>>> 10:08 13:20 SMTP-(6863023f00005c41) 421 Service not available, >>>>>>>>>> closing transmission channel >>>>>>>>>> 10:08 13:20 SMTP-(6863023f00005c41) SMTP_DELIV_FAILED >>>>>>>>>> 10:08 13:20 SMTP-(6863023f00005c41) >QUIT >>>>>>>>>> >>>>>>>>>> I can ping our DNS servers fine. >>>>>>>>>> >>>>>>>>>> Any ideas? >>>>>>>>>> >>>>>>>>>> Thanks - Kevin >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> --- >>>>>>>>>> This E-mail came from the Declude.JunkMail mailing list. To >>>>>>>>>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >>>>>>>>>> type "unsubscribe Declude.JunkMail". The archives can be found >>>>>>>>>> at http://www.mail-archive.com. >>>>>>>>>> >>>>>>>>>> >>>>>>>> --- >>>>>>>> This E-mail came from the Declude.JunkMail mailing list. To >>>>>>>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >>>>>>>> type "unsubscribe Declude.JunkMail". The archives can be found >>>>>>>> at http://www.mail-archive.com. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> --- >>>>>>> This E-mail came from the Declude.JunkMail mailing list. To >>>>>>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >>>>>>> type "unsubscribe Declude.JunkMail". The archives can be found >>>>>>> at http://www.mail-archive.com. >>>>>>> >>>>>>> [This E-mail scanned for viruses by Declude] >>>>>>> >>>>>>> >>>>>>> >>>>>> [This E-mail scanned for viruses by Declude] >>>>>> >>>>>> >>>>>> >>>>>> --- >>>>>> This E-mail came from the Declude.JunkMail mailing list. To >>>>>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >>>>>> type "unsubscribe Declude.JunkMail". The archives can be found >>>>>> at http://www.mail-archive.com. >>>>>> >>>>>> >>>>>> >>>>>> >>>>> --- >>>>> This E-mail came from the Declude.JunkMail mailing list. To >>>>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >>>>> type "unsubscribe Declude.JunkMail". The archives can be found >>>>> at http://www.mail-archive.com. >>>>> >>>> >>>> >>>> >>>> >>>> --- >>>> This E-mail came from the Declude.JunkMail mailing list. To >>>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >>>> type "unsubscribe Declude.JunkMail". The archives can be found >>>> at http://www.mail-archive.com. >>>> >>>> >>>> >>>> >>> >>> >>> --- >>> This E-mail came from the Declude.JunkMail mailing list. To >>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >>> type "unsubscribe Declude.JunkMail". The archives can be found >>> at http://www.mail-archive.com. >>> >>> >> >> >> >> --- >> This E-mail came from the Declude.JunkMail mailing list. To >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >> type "unsubscribe Declude.JunkMail". The archives can be found >> at http://www.mail-archive.com. >> >> >> KR> --- KR> This E-mail came from the Declude.JunkMail mailing list. To KR> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and KR> type "unsubscribe Declude.JunkMail". The archives can be found KR> at http://www.mail-archive.com. ---- Don Brown - Dallas, Texas USA Internet Concepts® [EMAIL PROTECTED] http://www.inetconcepts.net (972) 788-2364 Fax: (972) 788-5049 ---- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.