Mark,
Sounds like a 'killer message'. It would help to post the contents of
the HDR file associated with that log line as Declude may be dying on
parsing a value in that HDR file.
I've noted more common crashes of DecludeProc recently myself, but we
are behind an Alligate gateway so much of the badly formated E-mail dies
there. That certainly adds to the stability of Declude and also the
mail server in some cases. Anything that looks at E-mail must have the
ability to survive something unexpected.
Matt
Mark Strother wrote:
For the past few hours we've had a real problem with Declude crashing
and I can't figure it out. We're using SmarterMail 4.1 and Declude
4.1.14A. I've disabled all external plugins and filters and disabled
the viruschecking so it's not related to that. I've cleared out all
the queued messages, restarted everything and it crashes again within
minutes. I've done that several times. Once I managed to get Declude
running for about 10 minutes but then it crashed again. I'm not sure
what else to do. For now I've had to disable Declude. I've turned up
all logging to the highest level and don't see anything of note except
'Error in envelope file'.
Can anyone provide some help or point in the right direction? We've
been running Declude for 2 or so years and we do see the occasional
crash but typically Windows restarts the service and everything is
fine. In the case it just crashes over and over.
Mark
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