Do you have autoreview enabled? If so when Declude crashes on restart
it will copy the files (work dir) back into the proc for processing.
These types of crashes are most likely assuming no changes to your
system a result of a bad message.
If you disable autoreview and the crashes stop you can slowly copy the
messages from the review folder into the proc to find which is the
message that crashes Declude.
Darrell
Mark Strother wrote:
For the past few hours we’ve had a real problem with Declude crashing
and I can’t figure it out. We’re using SmarterMail 4.1 and Declude
4.1.14A. I’ve disabled all external plugins and filters and disabled the
viruschecking so it’s not related to that. I’ve cleared out all the
queued messages, restarted everything and it crashes again within
minutes. I’ve done that several times. Once I managed to get Declude
running for about 10 minutes but then it crashed again. I’m not sure
what else to do. For now I’ve had to disable Declude. I’ve turned up all
logging to the highest level and don’t see anything of note except
‘Error in envelope file’.
Can anyone provide some help or point in the right direction? We’ve been
running Declude for 2 or so years and we do see the occasional crash but
typically Windows restarts the service and everything is fine. In the
case it just crashes over and over.
Mark
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Check out http://www.invariantsystems.com for utilities for Declude,
Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring,
SURBL/URI integration, MRTG Integration, and Log Parsers.
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