Do you have a C:\Declude.gp1 or C:\Declude.gp2 file, dated when this happened (or more recent)?Yes, IMail was processing mail through that period. We started receiving messages at our desktops that did not contain any declude headers, and that was my first indication that something was wrong. The log even shows SMTP refusals based on entries in my kill.lst file, so I'm guessing that IMail SMTP was up.
My guess here is that IMail's SMTPD process (which listens for incoming E-mail) was working, and placing files in the spool, but never starting Declude (or the SMTP32.exe process that IMail uses to deliver the E-mail after Declude is done). That would account for why there was only 1 E-mail being processed (that would be the "queue run" that runs every 30 minutes or so), and a lot of E-mail in the spool.Unfortunately, I bounced the box before I did a whole lot more investigating at the time, so I don't have much more to go on. I did pull up the remote administrator and look at the queue, and there were many times the usual number of items in the "Waiting Items" box, but only a single message at a time in the "processing items". That's not normal either. What I failed to do was to pull up the task manager and look at the open processes before I restarted the machine.
-Scott
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