RE: [Declude.Virus] Changes @ Declude

[Andy Schmidt]

Hi Kevin,   I understand what you're saying - you believe Declude 4.0 is really just a "Declude 3.x Suite" vs. the Declude 3.x "legacy products". New customers can only purchase the Suite, while old customers will continue to upgrade their individual products. The code base is the same.    In that case, the confusion stems from using a "version numbering" scheme, instead of using a proper "packaging" scheme.   This would be comparable to what IpSwitch did eventually. New customers have to buy the bloated Imail suite, while existing customers can continue buy service agreements for the Imail mail server product.   Let's see if Declude can confirm your understanding.   Then we'll just have to find out what the "subscription" is. Is it a "service agreement subscription" (where you can continue to use the existing product version, even if the subscription is not renewed), or if it is a "license subscription" (where your license terminates if you fail to renew at some point). Best Regards Andy Schmidt Phone:  +1 201 934-3414 x20 (Business) Fax:    +1 201 934-9206   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Friday, February 10, 2006 04:20 PM To: Declude.Virus@declude.com Subject: RE: [Declude.Virus] Changes @ Declude Declude 4.x is all the products in one with a common license key and are not seperatable.   On the buying issue what do you get, the two products will be kept in parity feature wise.     Kevin Bilbee -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Andy Schmidt Sent: Friday, February 10, 2006 11:02 AM To: Declude.Virus@declude.com Subject: RE: [Declude.Virus] Changes @ Declude Importance: High Has anyone figured out yet WHAT exactly Declude 4.0 IS?   I'm looking around on the web site (figured, it's been days since I receive the notice that it's available), but I still haven't seen anything on the web site that tells me what my extra money would be buying - or, what it is I'd be missing out on if I don't buy? Best Regards Andy Schmidt Phone:  +1 201 934-3414 x20 (Business) Fax:    +1 201 934-9206   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, February 10, 2006 01:47 PM To: Declude.Virus@declude.com Subject: [Declude.Virus] Changes @ Declude In the last 10 days we have received a number of inquiries to the email sent to every customer explaining the changes that are happening here at Declude. To summarize the answers to those questions:   * No existing customer is required to move to the new annual pricing. * Our current customers can continue to pay the annual Service Agreements. * No customer is required to move to 4.0   Over and above that we are continuing to enhance and support both 3.0 and 4.0 and we have provided great deals for customers wishing to move to the 4.0 version and also committed to keeping them on Service Agreements.   I have responded to each and every customer who has contacted me since the email was sent out and if any one has any further questions they can contact me either by email or telephone (978) 499-2933.   Barry