On Nov 18, 2005, at 12:59 PM, Brad Lauster wrote:

So the questions is: Should Chandler look the same on all platforms?

Thankfully, several people have already pointed out that the visual design of the interface has less to do with the application's overall usability than other aspects of the design: namely, its information architecture (labeling and navigation) and interaction design (behavior).

When people talk about "look and feel," they are usually only thinking about the visual design. The visual design, which includes the overall look of the interface, but also specific things like placement of buttons, really only addresses the "look." The "feel" is determined by how the application behaves when you're using it. (My take on this appears to be out of alignment with Mimi's - she says "basic interaction" includes "placement of Okay, Cancel buttons..." I argue that placement is also visual design.)

Button placement may be visual design, but it should be immutable based on the platform you're on, because it figures significantly into the 'feel' of the application. On Win32, the cancel button is the rightmost button, and the OK button is to its' immediate left. On MacOS, the OK button is the rightmost button, with the Cancel button immediately to its' left. Application designers who care about 'feel' have no latitude on the placement of these buttons. Flipping them because you like it 'visually' isn't going to help the user who has been trained to their position through every other application on their platform. Button placement has a lot more to do with 'feel' than 'look'.

--
Nick
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