On Mon, 2011-08-01 at 16:33 +0300, Felipe Contreras wrote: > On Mon, Aug 1, 2011 at 4:24 PM, Shaun McCance <sha...@gnome.org> wrote: > > On Mon, 2011-08-01 at 12:21 +0300, Felipe Contreras wrote: > >> But what if you get: > >> 2% users answered 'Too many options' > >> 10% users answered 'just enough' > >> 88% users answered 'few options' > >> > >> I repeat, the worst that could happen is that the results of the > >> question don't provide any value, so you wasted one question... big > >> deal. You remove it in the next one. > > > > That is still not useful information. Developers aren't going > > to add options for the sake of adding options. "Users want > > more options? I guess I better hunt through my program to see > > what I can make configurable." That's absurd. > > > > We need to know what users want to change, and (importantly) > > why they want to change it. Aggregate statistics on this, even > > if accurate and significant, are not actionable. > > Oh, so you agree that a lot of options are missing?
I didn't say that. And that statement illustrates to me that you have a very strong agenda. I don't think somebody with an agenda can design an unbiased survey. > Good, so what are you doing to identify those options? As a member of the documentation team, I regularly run ad-hoc user tests to determine (1) what aspects of our software need better explaining, and (2) how well our help actually helps people. I regularly discuss findings with the design team, and I file bugs. -- Shaun _______________________________________________ desktop-devel-list mailing list desktop-devel-list@gnome.org http://mail.gnome.org/mailman/listinfo/desktop-devel-list