Glenn:

>> How about this?
>>
>>   http://www.gnu.org/philosophy/shouldbefree.html
> 
> Possibly, but we'd certainly need to add some context for the user in
> whatever dialog that we present them.  Ideally, something like:
> 
> The system is unable to play this 'media' due to the lack of a free and
> redistributable codec (or something along those lines, I'm sure someone
> could come up with better wording that conveys the same message).  And
> then we can point them at that link?

Agreed.

> Definitely agreed with most of this, but I think we're going to get
> 'deer in the headlights' looks if we start trying to educate users
> philosophically (at least for the users who 'just want everything to
> work' and don't care about the issues/politics/laws involved).
> Basically I think we need to tell them that we can't play the media
> they're trying to play gracefully and then tell them why we can't in the
> simplest most informative words we can come up with.

Also agreed.

Brian


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