This bug also causes me problems with machines I support. The default
should *always* be the system-wide settings that Ubuntu honour, and at
the very least it should not reset during an 'upgrade'. This 'reset to
US paper size' arrogance is a major irritation and causes problems for
users who print and get nothing but an error message telling them to
change paper size while blocking the network printers job queue until
somebody clears it.

$ lsb_release -rd
Description:    Ubuntu 10.04.4 LTS
Release:        10.04

$ apt-cache policy thunderbird
thunderbird:
  Installed: 14.0+build1-0ubuntu0.10.04.1
  Candidate: 14.0+build1-0ubuntu0.10.04.1
  Version table:
 *** 14.0+build1-0ubuntu0.10.04.1 0
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid-security/main Packages

$ apt-cache policy firefox
firefox:
  Installed: 14.0.1+build1-0ubuntu0.10.04.1
  Candidate: 14.0.1+build1-0ubuntu0.10.04.1
  Version table:
 *** 14.0.1+build1-0ubuntu0.10.04.1 0
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid-security/main Packages
        100 /var/lib/dpkg/status
     3.6.3+nobinonly-0ubuntu4 0
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages

        100 /var/lib/dpkg/status
     3.0.4+nobinonly-0ubuntu4 0
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/627648

Title:
  firefox/thunderbird default to US Letter for papersize

Status in “thunderbird” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: thunderbird

  Often after upgrading or installing ubuntu  (now running 10.04.1) I
  notice (after a while, since I don't print that often from
  browser/e-mail client) that the papersize is set to US Letter again.
  I'm not quite sure why this happen, because I live in the Netherlands,
  there's no US Letter here, ever (unless you get some special paper
  sent in ;-)

  Obviously in a longer running system, this is set in my system to A4
  paper (systemsettings/locale/other/paper format). however, I found
  that in /etc/papersize it said "letter". So I guess there are more
  places to configure this. (I promptly changed that using "sudo
  paperconfig -p a4", so perhaps this problem is over now...

  Perhaps this bug needs to be moved to systemconfiguration/locale with
  a summary: "systemsettings papersize configuration doesn't cover all
  places where papersize is configured" or something...

  Cheers

  Simon

  
  PS, why is there no option to report a bug from http://bugs.launchpad.net, I 
had to go through the ubuntu-bug tool to get here...

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: thunderbird 3.0.6+build2+nobinonly-0ubuntu0.10.04.1
  ProcVersionSignature: Ubuntu 2.6.32-24.41-generic 2.6.32.15+drm33.5
  Uname: Linux 2.6.32-24-generic x86_64
  Architecture: amd64
  Date: Tue Aug 31 22:02:22 2010
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: thunderbird

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