Till Kamppeter, I've been using the printer all this morning and looks like it is working fine now. Thank you very much. Best regards.
** Attachment removed: "printout" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1046335/+attachment/3294683/+files/printout ** Attachment removed: "original.odt" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1046335/+attachment/3294707/+files/relatorio.manual.A5.odt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1046335 Title: USB Printer: some times the jobs are printed and some times not Status in “cups” package in Ubuntu: Incomplete Bug description: This is a Samsung ML-1860 laser monochromatic printer, attached at usb. The problem is: only some pages are printed. Example: I send 6 copies of some page to print but only 4 are actually printed. Or some times none of them. Rarely all of them are printed. If I disconnect from usb, then send the job and reconnect, the chance of get the print done is increased. More technical information: ~$ lsmod | grep usb usblp 18307 0 ~$ tail -f /var/log/syslog Sep 5 10:42:54 desguai3 udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:42:54 desguai3 udev-configure-printer: Device already handled Sep 5 10:45:12 desguai3 wpa_supplicant[1135]: WPA: Group rekeying completed with 1c:7e:e5:46:5b:9d [GTK=TKIP] Sep 5 10:46:43 desguai3 kernel: [ 6539.488475] usb 2-1.1: USB disconnect, device number 9 Sep 5 10:46:43 desguai3 kernel: [ 6539.488755] usblp0: removed Sep 5 10:46:43 desguai3 udev-configure-printer: remove /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:46:43 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:46:43 desguai3 udev-configure-printer: Disabled printer ipp://localhost:631/printers/ML-1860-Series as the corresponding device was unplugged or turned off Sep 5 10:47:05 desguai3 kernel: [ 6560.789503] usb 2-1.1: new high-speed USB device number 10 using ehci_hcd Sep 5 10:47:05 desguai3 kernel: [ 6560.885528] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:05 desguai3 mtp-probe: checking bus 2, device 10: "/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1" Sep 5 10:47:05 desguai3 mtp-probe: bus: 2, device: 10 was not an MTP device Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0 Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: Device vendor/product is 04E8:330C Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0 Sep 5 10:47:05 desguai3 udev-configure-printer: failed to claim interface Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: MFG:Samsung MDL:ML-1860 Series SERN:- serial:Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.056195] usblp0: removed Sep 5 10:47:06 desguai3 udev-configure-printer: URI contains USB serial number Sep 5 10:47:06 desguai3 udev-configure-printer: URI match: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.061236] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:06 desguai3 udev-configure-printer: Consider also queues with "/usb/lp0" or "/usblp0" in their URIs as matching Sep 5 10:47:06 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:47:06 desguai3 udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/ML-1860-Series Sep 5 10:47:06 desguai3 udev-configure-printer: add /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0 Sep 5 10:47:06 desguai3 udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:06 desguai3 udev-configure-printer: Device already handled ~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 003: ID 064e:a127 Suyin Corp. Bus 002 Device 010: ID 04e8:330c Samsung Electronics Co., Ltd ~$ ls -l /dev/usb/lp* /dev/bus/usb/*/* crw-rw-r-- 1 root root 189, 0 Sep 5 08:57 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 Sep 5 08:57 /dev/bus/usb/001/002 crw-rw-r-- 1 root root 189, 128 Sep 5 08:57 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 129 Sep 5 08:57 /dev/bus/usb/002/002 crw-rw-r-- 1 root root 189, 130 Sep 5 08:57 /dev/bus/usb/002/003 crw-rw-rw- 1 root lp 189, 137 Sep 5 10:47 /dev/bus/usb/002/010 crw-rw-rw- 1 root lp 180, 0 Sep 5 10:47 /dev/usb/lp0 ~$ sudo usb_printerid /dev/usb/lp0 [sudo] password for desgua: GET_DEVICE_ID string: MFG:Samsung;CMD:GDI,FWV,EXT;MDL:ML-1860 Series;CLS:PRINTER;STATUS:BUSY; desgua@desguai3:~$ lpinfo -v network ipps network ipp14 network lpd network https network socket network ipp network http network beh network smb direct parallel:/dev/lp0 direct usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X. I have attached the output of "cat /var/log/syslog" --- ApportVersion: 2.0.1-0ubuntu12 Architecture: amd64 DistroRelease: Ubuntu 12.04 EcryptfsInUse: Yes InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) Lpstat: device for ML-1860-Series: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X. MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC NonfreeKernelModules: nvidia Package: cups 1.5.3-0ubuntu3 PackageArchitecture: amd64 Papersize: letter PpdFiles: ML-1860-Series: Samsung ML-1860 Series ProcEnviron: LANGUAGE=en_US:en TERM=xterm PATH=(custom, user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=8729fead-c05d-477e-a00a-b53293a32e74 ro ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24 Tags: precise running-unity third-party-packages Uname: Linux 3.2.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip fuse lp lpadmin plugdev sambashare sudo dmi.bios.date: 12/03/2009 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.13 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3659 dmi.board.vendor: Hewlett-Packard dmi.board.version: 32.23 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd12/03/2009:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr049D210000241210000020000:rvnHewlett-Packard:rn3659:rvr32.23:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP Pavilion dv6 Notebook PC dmi.product.version: 049D210000241210000020000 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1046335/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp