** Changed in: cups (Ubuntu)
Status: Incomplete => Fix Released
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https://bugs.launchpad.net/bugs/1046335
Title:
USB Printer: some times the jobs are printed and some times not
Status in “cups” package in Ubuntu:
Fix Released
Bug description:
This is a Samsung ML-1860 laser monochromatic printer, attached at
usb.
The problem is: only some pages are printed. Example: I send 6 copies
of some page to print but only 4 are actually printed. Or some times
none of them. Rarely all of them are printed. If I disconnect from
usb, then send the job and reconnect, the chance of get the print done
is increased.
More technical information:
~$ lsmod | grep usb
usblp 18307 0
~$ tail -f /var/log/syslog
Sep 5 10:42:54 desguai3 udev-configure-printer: device devpath is
/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1
Sep 5 10:42:54 desguai3 udev-configure-printer: Device already handled
Sep 5 10:45:12 desguai3 wpa_supplicant[1135]: WPA: Group rekeying completed
with 1c:7e:e5:46:5b:9d [GTK=TKIP]
Sep 5 10:46:43 desguai3 kernel: [ 6539.488475] usb 2-1.1: USB disconnect,
device number 9
Sep 5 10:46:43 desguai3 kernel: [ 6539.488755] usblp0: removed
Sep 5 10:46:43 desguai3 udev-configure-printer: remove
/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1
Sep 5 10:46:43 desguai3 udev-configure-printer: URI of print queue:
usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml
1860 series serial z5m7bdab501185x
Sep 5 10:46:43 desguai3 udev-configure-printer: URI of detected printer:
usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml
1860 series serial z5m7bdab501185x
Sep 5 10:46:43 desguai3 udev-configure-printer: Queue
ipp://localhost:631/printers/ML-1860-Series has matching device URI
Sep 5 10:46:43 desguai3 udev-configure-printer: Disabled printer
ipp://localhost:631/printers/ML-1860-Series as the corresponding device was
unplugged or turned off
Sep 5 10:47:05 desguai3 kernel: [ 6560.789503] usb 2-1.1: new high-speed USB
device number 10 using ehci_hcd
Sep 5 10:47:05 desguai3 kernel: [ 6560.885528] usblp0: USB Bidirectional
printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C
Sep 5 10:47:05 desguai3 mtp-probe: checking bus 2, device 10:
"/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1"
Sep 5 10:47:05 desguai3 mtp-probe: bus: 2, device: 10 was not an MTP device
Sep 5 10:47:05 desguai3 udev-configure-printer: add
/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0
Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is
/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1
Sep 5 10:47:05 desguai3 udev-configure-printer: Device vendor/product is
04E8:330C
Sep 5 10:47:05 desguai3 udev-configure-printer: add
/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0
Sep 5 10:47:05 desguai3 udev-configure-printer: failed to claim interface
Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is
/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1
Sep 5 10:47:05 desguai3 udev-configure-printer: MFG:Samsung MDL:ML-1860
Series SERN:- serial:Z5M7BDAB501185X.
Sep 5 10:47:06 desguai3 kernel: [ 6562.056195] usblp0: removed
Sep 5 10:47:06 desguai3 udev-configure-printer: URI contains USB serial
number
Sep 5 10:47:06 desguai3 udev-configure-printer: URI match:
usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X.
Sep 5 10:47:06 desguai3 kernel: [ 6562.061236] usblp0: USB Bidirectional
printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C
Sep 5 10:47:06 desguai3 udev-configure-printer: Consider also queues with
"/usb/lp0" or "/usblp0" in their URIs as matching
Sep 5 10:47:06 desguai3 udev-configure-printer: URI of print queue:
usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml
1860 series serial z5m7bdab501185x
Sep 5 10:47:06 desguai3 udev-configure-printer: URI of detected printer:
usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml
1860 series serial z5m7bdab501185x
Sep 5 10:47:06 desguai3 udev-configure-printer: Queue
ipp://localhost:631/printers/ML-1860-Series has matching device URI
Sep 5 10:47:06 desguai3 udev-configure-printer: Re-enabled printer
ipp://localhost:631/printers/ML-1860-Series
Sep 5 10:47:06 desguai3 udev-configure-printer: add
/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0
Sep 5 10:47:06 desguai3 udev-configure-printer: device devpath is
/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1
Sep 5 10:47:06 desguai3 udev-configure-printer: Device already handled
~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 003: ID 064e:a127 Suyin Corp.
Bus 002 Device 010: ID 04e8:330c Samsung Electronics Co., Ltd
~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 Sep 5 08:57 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 1 Sep 5 08:57 /dev/bus/usb/001/002
crw-rw-r-- 1 root root 189, 128 Sep 5 08:57 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 129 Sep 5 08:57 /dev/bus/usb/002/002
crw-rw-r-- 1 root root 189, 130 Sep 5 08:57 /dev/bus/usb/002/003
crw-rw-rw- 1 root lp 189, 137 Sep 5 10:47 /dev/bus/usb/002/010
crw-rw-rw- 1 root lp 180, 0 Sep 5 10:47 /dev/usb/lp0
~$ sudo usb_printerid /dev/usb/lp0
[sudo] password for desgua:
GET_DEVICE_ID string:
MFG:Samsung;CMD:GDI,FWV,EXT;MDL:ML-1860 Series;CLS:PRINTER;STATUS:BUSY;
desgua@desguai3:~$ lpinfo -v
network ipps
network ipp14
network lpd
network https
network socket
network ipp
network http
network beh
network smb
direct parallel:/dev/lp0
direct usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X.
I have attached the output of "cat /var/log/syslog"
---
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
DistroRelease: Ubuntu 12.04
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
Lpstat: device for ML-1860-Series:
usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X.
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
NonfreeKernelModules: nvidia
Package: cups 1.5.3-0ubuntu3
PackageArchitecture: amd64
Papersize: letter
PpdFiles: ML-1860-Series: Samsung ML-1860 Series
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic
root=UUID=8729fead-c05d-477e-a00a-b53293a32e74 ro
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Tags: precise running-unity third-party-packages
Uname: Linux 3.2.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip fuse lp lpadmin plugdev sambashare sudo
dmi.bios.date: 12/03/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3659
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 32.23
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.13:bd12/03/2009:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr049D210000241210000020000:rvnHewlett-Packard:rn3659:rvr32.23:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: 049D210000241210000020000
dmi.sys.vendor: Hewlett-Packard
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