Uploaded a proposed fix to trusty-proposed. As soon as this package gets
approved instructions will be posted here how to install it. Please
install it and test whether it fixes the problem. Your feadback is
required for the fixed package to get an official update.
** Description changed:
after upgrade Ubuntu from 13.10 to 14.04
Add Printer Dialog is frozen, can not add a new Printer in
system-config-printer.
Steps:
1. Click Add Printer in system-config-printer
2. Wait until your network printer is showing
3. Klick the Printer Name in the Devices list.
4. Now Window "New Printer" is frozen.
On a new installation of Ubuntu 14.04 (32 Bit) is it working.
------------- Workaround ------------------------------------
1. Start GNOME 3 Desktop.
2. Add Printer in gnome-control-center.
3. Go back to Unity Desktop.
4. Now can you use the added Printer. (but add printer in Unity is still not
working.)
+
+
+ [Impact]
+
+ For certain non-HP printer models it is impossible to set up the printer
+ with system-config-printer.
+
+ [Test Case]
+
+ Have a non-HP network printer available on which the command
+
+ hp-makeuri -c [IP of the printer]
+
+ hangs (does not exit, requies Ctrl+C to get back to the prompt).
+
+ Set up as described above under "Steps". Current version of system-
+ config-printer freezes, the proposed fix allows setting up the printer.
+
+ [Regression Potential]
+
+ Very low. It is possible that a printer does not provide make/model info
+ and there hp-makeuri gets called anyway.
+
+
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Apr 26 19:34:57 2014
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2013-10-18 (189 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
(20131016.1)
InterpreterPath: /usr/bin/python2.7
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: MSI MS-7816
PackageArchitecture: all
Papersize: a4
ProcEnviron:
LANGUAGE=de_DE
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic
root=UUID=cbbc403b-0919-4944-b634-d6fd84c4c34f ro quiet splash
SourcePackage: system-config-printer
UpgradeStatus: Upgraded to trusty on 2014-04-26 (0 days ago)
dmi.bios.date: 06/06/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87-G43 (MS-7816)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV1.3:bd06/06/2013:svnMSI:pnMS-7816:pvr1.0:rvnMSI:rnZ87-G43(MS-7816):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7816
dmi.product.version: 1.0
dmi.sys.vendor: MSI
** Also affects: system-config-printer (Ubuntu Trusty)
Importance: Undecided
Status: New
** Changed in: system-config-printer (Ubuntu Trusty)
Status: New => Fix Committed
** Changed in: system-config-printer (Ubuntu Trusty)
Milestone: None => trusty-updates
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1313157
Title:
Unity add printer dialog is frozen after upgrade
Status in “system-config-printer” package in Ubuntu:
Fix Released
Status in “system-config-printer” source package in Trusty:
Fix Committed
Bug description:
after upgrade Ubuntu from 13.10 to 14.04
Add Printer Dialog is frozen, can not add a new Printer in
system-config-printer.
Steps:
1. Click Add Printer in system-config-printer
2. Wait until your network printer is showing
3. Klick the Printer Name in the Devices list.
4. Now Window "New Printer" is frozen.
On a new installation of Ubuntu 14.04 (32 Bit) is it working.
------------- Workaround ------------------------------------
1. Start GNOME 3 Desktop.
2. Add Printer in gnome-control-center.
3. Go back to Unity Desktop.
4. Now can you use the added Printer. (but add printer in Unity is still not
working.)
[Impact]
For certain non-HP printer models it is impossible to set up the
printer with system-config-printer.
[Test Case]
Have a non-HP network printer available on which the command
hp-makeuri -c [IP of the printer]
hangs (does not exit, requies Ctrl+C to get back to the prompt).
Set up as described above under "Steps". Current version of system-
config-printer freezes, the proposed fix allows setting up the
printer.
[Regression Potential]
Very low. It is possible that a printer does not provide make/model
info and there hp-makeuri gets called anyway.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Apr 26 19:34:57 2014
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2013-10-18 (189 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
(20131016.1)
InterpreterPath: /usr/bin/python2.7
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: MSI MS-7816
PackageArchitecture: all
Papersize: a4
ProcEnviron:
LANGUAGE=de_DE
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic
root=UUID=cbbc403b-0919-4944-b634-d6fd84c4c34f ro quiet splash
SourcePackage: system-config-printer
UpgradeStatus: Upgraded to trusty on 2014-04-26 (0 days ago)
dmi.bios.date: 06/06/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87-G43 (MS-7816)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV1.3:bd06/06/2013:svnMSI:pnMS-7816:pvr1.0:rvnMSI:rnZ87-G43(MS-7816):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7816
dmi.product.version: 1.0
dmi.sys.vendor: MSI
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1313157/+subscriptions
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