This bug was fixed in the package system-config-printer - 1.4.3+20140219-0ubuntu2.1
--------------- system-config-printer (1.4.3+20140219-0ubuntu2.1) trusty-proposed; urgency=low * debian/patches/33_dont-use-hp-makeuri-with-non-hp-printers.patch: Before calling "hp-makeuri" to determine whether a network printer is supported by HPLIP and to get its HPLIP URI if so, check whether the printer is actually an HP printer before, as hp-makeuri can hang on non-HP printers (LP: #1313157). -- Till Kamppeter <till.kamppe...@gmail.com> Mon, 28 Apr 2014 23:21:52 +0200 ** Changed in: system-config-printer (Ubuntu Trusty) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1313157 Title: Unity add printer dialog is frozen after upgrade Status in “system-config-printer” package in Ubuntu: Fix Released Status in “system-config-printer” source package in Trusty: Fix Released Bug description: after upgrade Ubuntu from 13.10 to 14.04 Add Printer Dialog is frozen, can not add a new Printer in system-config-printer. Steps: 1. Click Add Printer in system-config-printer 2. Wait until your network printer is showing 3. Klick the Printer Name in the Devices list. 4. Now Window "New Printer" is frozen. On a new installation of Ubuntu 14.04 (32 Bit) is it working. ------------- Workaround ------------------------------------ 1. Start GNOME 3 Desktop. 2. Add Printer in gnome-control-center. 3. Go back to Unity Desktop. 4. Now can you use the added Printer. (but add printer in Unity is still not working.) [Impact] For certain non-HP printer models it is impossible to set up the printer with system-config-printer. [Test Case] Have a non-HP network printer available on which the command hp-makeuri -c [IP of the printer] hangs (does not exit, requies Ctrl+C to get back to the prompt). Set up as described above under "Steps". Current version of system- config-printer freezes, the proposed fix allows setting up the printer. [Regression Potential] Very low. It is possible that a printer does not provide make/model info and there hp-makeuri gets called anyway. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CurrentDesktop: Unity Date: Sat Apr 26 19:34:57 2014 ExecutablePath: /usr/share/system-config-printer/system-config-printer.py InstallationDate: Installed on 2013-10-18 (189 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) InterpreterPath: /usr/bin/python2.7 Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: MSI MS-7816 PackageArchitecture: all Papersize: a4 ProcEnviron: LANGUAGE=de_DE PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=cbbc403b-0919-4944-b634-d6fd84c4c34f ro quiet splash SourcePackage: system-config-printer UpgradeStatus: Upgraded to trusty on 2014-04-26 (0 days ago) dmi.bios.date: 06/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.3 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z87-G43 (MS-7816) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.3:bd06/06/2013:svnMSI:pnMS-7816:pvr1.0:rvnMSI:rnZ87-G43(MS-7816):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7816 dmi.product.version: 1.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1313157/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp