bastafidli, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1576012
When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Description changed: When multifunction device Brother MF-5890CN was configured on Ubntu 16.04 using instructions provided by Brother xsane/sane-fine- scanner/scanimage -L are unable to detect the device. + WORKAROUND: Execute at a terminal: + sudo mkdir /usr/lib/sane + sudo ln -sf /usr/lib64/libbrscandec3.so* /usr/lib + sudo ln -sf /usr/lib64/sane/libsane-brother3.so* /usr/lib/sane + The critical fix to make this work is described here https://alephnull.uk/content/ubuntu-brother-printer-scanner-network-setup - Then (critical bit) create these links - for some reason the 32 bit and 64 bit compatibility scripts have fallen down here (probably due to the - non-standard nature of the Brother deb packages): - - sudo ln -sf /usr/lib64/libbrscandec3.so* /usr/lib - sudo ln -sf /usr/lib64/sane/libsane-brother3.so* /usr/lib/sane - - the directory /usr/lib/sane also didn't existed and must be created - before the above links are created - - sudo mkdir /usr/lib/sane + non-standard nature of the Brother deb packages). ** Changed in: sane-backends (Ubuntu) Importance: Undecided => Low ** Changed in: sane-backends (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1576012 Title: Xsane cannot find Brother MF-5890CN scanner configured using brsaneconfig3 Status in sane-backends package in Ubuntu: Incomplete Bug description: When multifunction device Brother MF-5890CN was configured on Ubntu 16.04 using instructions provided by Brother xsane/sane-fine- scanner/scanimage -L are unable to detect the device. WORKAROUND: Execute at a terminal: sudo mkdir /usr/lib/sane sudo ln -sf /usr/lib64/libbrscandec3.so* /usr/lib sudo ln -sf /usr/lib64/sane/libsane-brother3.so* /usr/lib/sane The critical fix to make this work is described here https://alephnull.uk/content/ubuntu-brother-printer-scanner-network-setup Then (critical bit) create these links - for some reason the 32 bit and 64 bit compatibility scripts have fallen down here (probably due to the non-standard nature of the Brother deb packages). To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1576012/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
